Chat Experience 3.0 Release Update
Re:amaze has just released a new piece of Chat Experience 3.0. With this new update, brands using the chat feature ...
Re:amaze Introduces New Brand Filter
Re:amaze users can now take advantage of our new brand filter in settings. This filter should be used on all ...
You Can Now Train Intents Inside the Conversation View
As you may know, Re:amaze intents are an important feature we offer our customers. An "intent" is defined as a ...
Re:amaze’s 2022 in Review
Ecommerce brand owners that partnered with Re:amaze in 2022 saw a great boost in sales due to online conversations. If ...
The Best Zendesk Alternative
When choosing customer service software for your eCommerce website, you want to be sure the product includes everything you need ...
Re:amaze Users Generate Over $18m in Revenue Over 2022’s Black Friday / Cyber Monday Holiday Event
In just weeks in November, including Thanksgiving, Black Friday, and Cyber Monday 2022 over $18m in merchant revenue was attributed ...
Bulk Select Conversations Easily in the Dashboard View using Shift+Click
Re:amaze has some amazing new shortcuts available as feature updates that current users need to know about! We’re so excited ...
Sign Up for Re:amaze’s Annual Plan & Save
If you’re interested in getting the world’s best helpdesk, we offer a 14 day free trial, and after that no ...
Turn Customer Experience into Your Biggest Offer on Black Friday, Cyber Monday, & Beyond
Photo by rupixen on unsplash.com As Black Friday and Cyber Monday quickly come and go it’s time to solidify your ...
How To Prepare Your WooCommerce Store For Black Friday/Cyber Monday Sales
Black Friday and Cyber Monday are around the corner, which means it’s time to get ready for shoppers eager for ...
WooCommerce Plugins that will Increase Customer Retention
Every business owner understands the value of retaining customers, yet few have dedicated programs in place to address the challenges ...
G2 releases Fall 2022 Reports and Re:amaze receives 10+ awards
With so many products and services available to consumers and businesses, it’s hard to know what to trust. The unfortunate ...
How to Efficiently Set Up an eCommerce Store on WooCommerce
image credit: Unsplash If you’re in the eCommerce realm, you’ve likely heard of WooCommerce as it is one of the ...
WooCommerce Revenue Reporting: See How Valuable Your Support Conversations Are with WooCommerce Attributed Orders Report!
We are excited to announce our newest update with WooCommerce and Re:amaze! You can now generate a revenue attribution report ...
The 12 best Plugins for Starting a Blog on WordPress
When starting a blog on WordPress, it’s a good idea to utilize plugins to enhance your blog's ranking while also ...
Send Selected WooCommerce Products Easily Within Conversations
We are excited to inform you about the newest WooCommerce + Re:amaze feature update! Promoting and suggesting products just got ...
WooCommerce Orders Can Now Be Pinned to Conversations
The newest feature update was just released, and we hope you are as excited about it as we are! You ...
Search Settings Now Available for Re:amaze
The settings capabilities can be overwhelming inside certain apps, devices, software, etc. Especially when an app particularly is designed so ...
Beginner’s Guide to the Best WordPress Plugins for eCommerce
Choosing the right plugins for your eCommerce WordPress website is an important task. Not only do plugins make your site ...
You Can Now Hide Events Within A Conversation’s View
Conversations are now able to focus on just that, the conversation. You are now able to filter out the conversation ...
Tags Reports Now Has Multi-Select and Sparkline Charts
We know how much reporting helps brands in Re:amaze, especially Tagging. When you tag a conversation in Re:amaze you are ...
Reporting Just Got Detailed Even More
In reports, you now have the option to choose between multiple date ranges for the charts generated on that specific ...
Managing E-mails: How to Achieve Inbox Zero
Inbox Zero is a fairly recent movement that is intended to help businesses increase productivity, and become less burdened by ...
Re:amaze Dashboard Now Displays Conversation Ref_IDs
We are happy to announce our newest ref_ID feature update! We have had the ref_ID feature for a while now ...
Reports Now Support Multi-Channel Select Across Brands
We've got great news for you! In reporting, we're excited to introduce you to the newest multi-channel select feature update. Our multi-channel selection ...
“Resolve Conversation” Now Live for Custom Chatbots
Your Re:amaze inbox just got upgraded! Customers now have the option to resolve a conversation when custom chatbots answer their ...
On The Run Meals is Scaling Growth and Improving Customer Service with Re:amaze
On The Run Meals is more than just a food delivery service; they are a community. The company is working ...
Which Helpdesk to Choose, Gorgias or Re:amaze?
All-in-one helpdesks, shared inboxes, live chat, and chatbots are all tools that are growing in use among eCommerce brands, and ...
New In-App Integration Recommendations
We are so excited to present the newest Re:amaze feature in your dashboard that will be helpful for both new ...
Filter IG DMs According to Type Now Available in Workflows
Managing your Instagram DMs just got better! Re:amaze now supports filtering direct messages by type, so you can quickly sort ...