Are You Doing These 5 Things That May Be Hurting Your Ecommerce Sales?

March 2, 2023

Have you been feeling like you’ve been stuck in a rut of bad ecommerce practices? Maybe you feel like sales are slow, or your marketing efforts aren’t working, or perhaps you’re not sure what the problem is. Partaking in ineffective or wrong ecommerce practices can hurt your business, especially if you’re unaware of them. That’s … Continue reading “Are You Doing These 5 Things That May Be Hurting Your Ecommerce Sales?”

Re:amaze Users Generate Over $18m in Revenue Over 2022’s Black Friday / Cyber Monday Holiday Event

December 22, 2022

In just weeks in November, including Thanksgiving, Black Friday, and Cyber Monday 2022 over $18m in merchant revenue was attributed to customer support conversations in Re:amaze. A total of 1,775 merchant accounts used Re:amaze over the November holiday shopping event into early December, which means each account generated a little over $10,000 in sales on … Continue reading “Re:amaze Users Generate Over $18m in Revenue Over 2022’s Black Friday / Cyber Monday Holiday Event”

Are Chatbots Killing or Enhancing Customer Satisfaction?

July 16, 2019

Guest Post for Re:amaze by Sam Makad. Sam Makad is an experienced writer and marketing consultant. His expertise lies on marketing and advertising. He helps small & medium enterprises to grow their business and overall ROI. Reach out to Sam Makad on Twitter or LinkedIn. The rise of AI-enabled chatbots has made it easier than ever before for companies to … Continue reading “Are Chatbots Killing or Enhancing Customer Satisfaction?”

Building apps with the Pipedrive API

September 17, 2018

For profit, or just for fun! At Re:amaze we are invested in helping companies to have quality support conversations with their customers, and support conversations naturally cover a broad spectrum of topics, from returns and billing questions to product questions or service inquiries. The latter type of support conversation is very lucrative for businesses because … Continue reading “Building apps with the Pipedrive API”

Collaborative Customer Service by Re:amaze. Designed for Atlassian Stride.

May 21, 2018

Check out our latest integration and collaboration with the company that brings you Jira and Bitbucket! Customer service is collaborative business. No support agent can answer every question and no two customers are the same. That’s why we’ve designed Re:amaze to work hand-in-hand with the two most popular internal business chat platforms: Stride and Slack. … Continue reading “Collaborative Customer Service by Re:amaze. Designed for Atlassian Stride.”