Books by Reamaze
Customer Service Handbook
Our first full length eBook filled with real world advice on how to build a great customer service team and culture from the ground up. Read interviews from some of the greatest web companies of our time such as Stripe, Twilio, and Mailgun.
Publications by Reamaze
Better Than Sure
Interested in some quality bedtime reading? Check out betterthansure.com for our thoughts, rants, and visions. Why's it called Better Than Sure? Because when it comes to helping customers, you should always do better than "Sure."
Infographics by Reamaze
7 Customer Support Statistic
Having benchmark numbers for comparison as you grow is vital to scalability. We interviewed 35 companes of all shapes and sizes to get their customer support pulse. See how you measure up.