Customer Engagement

WooCommerce Plugins that will Increase Customer Retention

October 23, 2022

Every business owner understands the value of retaining customers, yet few have dedicated programs in place to address the challenges of high customer retention. Creating a plan to promote higher levels of customer retention means you need the right tools to do so as well. For ecommerce businesses using WordPress and WooCommerce there is an … Continue reading “WooCommerce Plugins that will Increase Customer Retention”

13 Essential Ways You Can Boost Customer Engagement Indefinitely

April 29, 2020

Guest Post by Katrina Hatchett Customer engagement is perhaps the most important aspect of any business. Even if you have the best product or service in the world, if your customers aren’t interacting with your business and connecting with you on some level, you’re not going to be making sales, and your conversion rate will … Continue reading “13 Essential Ways You Can Boost Customer Engagement Indefinitely”

The World of Chatbots

October 31, 2018

Customer service, business automation & scalability This post is a re-post from Re:amaze Co-Founder David Feng’s original contribution to the BigCommerce blog. You can read the original here. Chatbots are the newest ecommerce trend. Everyone is talking about them and every business wants to figure out how to use one. But as with all trends, … Continue reading “The World of Chatbots”