Feature Update: Keep Customers Informed with Automatic ‘Staff Busy’ Messages
To help you enhance transparency with your customers, Re:amaze’s Classic Chat now includes an automated message to update customers on your team’s availability. This message will appear in your Chat Widget and help to set customer expectations during busier hours. How does it work? In your Roles and Permissions settings, you can set a maximum … Continue reading “Feature Update: Keep Customers Informed with Automatic ‘Staff Busy’ Messages”