We are happy to announce our newest ref_ID feature update! We have had the ref_ID feature for a while now ...

We've got great news for you! In reporting, we're excited to introduce you to the newest multi-channel select feature update. Our multi-channel selection ...

Your Re:amaze inbox just got upgraded! Customers now have the option to resolve a conversation when custom chatbots answer their ...

On The Run Meals is more than just a food delivery service; they are a community. The company is working ...

All-in-one helpdesks, shared inboxes, live chat, and chatbots are all tools that are growing in use among eCommerce brands, and ...

We are so excited to present the newest Re:amaze feature in your dashboard that will be helpful for both new ...

Managing your Instagram DMs just got better! Re:amaze now supports filtering direct messages by type, so you can quickly sort ...

Building a successful eCommerce brand today requires you to build a relationship with your customers. With every market being so ...

Image by Alex Knight Whether you’ve been in business for years or are a new business owner, future-proofing your business ...

Image by Kindel Media via Pexels The ultimate goal of any eCommerce business marketing strategy centers around connecting your business’ ...

It's no secret that the best quality content should be on your website. This is where optimizing any area on ...

For an eCommerce business to stay top of mind for customers, it’s important to be able to adapt to an ...

We are excited to announce that you can now switch customer contacts for conversations using phone numbers. This means if ...

We're excited to announce our newest feature that allows your notification email and login email to now be separate addresses! ...

You can now create a 'Display Name' that will be shown to your customers for security/privacy purposes with Re:amaze! We ...

Image by fauxels One of the main concerns for any eCommerce business is acquiring new customers. When it comes to ...

We're pleased to announce that you may now filter Staff User Comparison Reports by Department! This is feature will be ...

Today we are excited to announce the release of downloadable attachments for articles in Re:amaze! This new feature allows you ...

It’s no secret that most customers are shopping from their phones more than they are shopping in brick and mortar ...

Image by cottonbro via Pexels The Business Suite offered by Meta (Facebook) is a great tool eCommerce businesses should be ...

We are excited to announce that we have released a new update that will allow you to select the default ...

Re:amaze now offers the ability to show or hide the "Bot Override" option for custom chatbots. For Re:amaze users with advanced ...

Chatbots are not just a great way to provide amazing customer service, but they also can help to boost product ...

Are you looking for new ways to keep your customers engaged with your brand online? Unless, you’ve perfected this on ...

We are proud to reveal the latest update to Re:amaze Satisfaction Surveys! If you have enabled Satisfaction Surveys you are now able to ...

Conversational commerce plays a huge role in the success of any eCommerce business, yet many brands don’t take advantage of ...

Email is a great way for eCommerce businesses to build and maintain a relationship with their customers and boost retention ...

Chatbots are an excellent tool for any eCommerce business. Not only do they help reduce customer support volume, but they ...

Image credit: https://pixabay.com/illustrations/hand-poor-sign-keep-customer-care-997394/ If user retention hasn’t been on your radar for your business, now is the time to shift ...

We're excited to announce a brand new update to Re:amaze Advanced Search! Available starting today, Advanced Search also now supports ...