G2 releases Fall 2022 Reports and Re:amaze receives 10+ awards
With so many products and services available to consumers and businesses, it’s hard to know what to trust. The unfortunate ...
How to Efficiently Set Up an eCommerce Store on WooCommerce
image credit: Unsplash If you’re in the eCommerce realm, you’ve likely heard of WooCommerce as it is one of the ...
WooCommerce Revenue Reporting: See How Valuable Your Support Conversations Are with WooCommerce Attributed Orders Report!
We are excited to announce our newest update with WooCommerce and Re:amaze! You can now generate a revenue attribution report ...
The 12 best Plugins for Starting a Blog on WordPress
When starting a blog on WordPress, it’s a good idea to utilize plugins to enhance your blog's ranking while also ...
Send Selected WooCommerce Products Easily Within Conversations
We are excited to inform you about the newest WooCommerce + Re:amaze feature update! Promoting and suggesting products just got ...
WooCommerce Orders Can Now Be Pinned to Conversations
The newest feature update was just released, and we hope you are as excited about it as we are! You ...
Search Settings Now Available for Re:amaze
The settings capabilities can be overwhelming inside certain apps, devices, software, etc. Especially when an app particularly is designed so ...
Beginner’s Guide to the Best WordPress Plugins for eCommerce
Choosing the right plugins for your eCommerce WordPress website is an important task. Not only do plugins make your site ...
You Can Now Hide Events Within A Conversation’s View
Conversations are now able to focus on just that, the conversation. You are now able to filter out the conversation ...
Tags Reports Now Has Multi-Select and Sparkline Charts
We know how much reporting helps brands in Re:amaze, especially Tagging. When you tag a conversation in Re:amaze you are ...
Reporting Just Got Detailed Even More
In reports, you now have the option to choose between multiple date ranges for the charts generated on that specific ...
Managing E-mails: How to Achieve Inbox Zero
Inbox Zero is a fairly recent movement that is intended to help businesses increase productivity, and become less burdened by ...
Re:amaze Dashboard Now Displays Conversation Ref_IDs
We are happy to announce our newest ref_ID feature update! We have had the ref_ID feature for a while now ...
Reports Now Support Multi-Channel Select Across Brands
We've got great news for you! In reporting, we're excited to introduce you to the newest multi-channel select feature update. Our multi-channel selection ...
“Resolve Conversation” Now Live for Custom Chatbots
Your Re:amaze inbox just got upgraded! Customers now have the option to resolve a conversation when custom chatbots answer their ...
On The Run Meals is Scaling Growth and Improving Customer Service with Re:amaze
On The Run Meals is more than just a food delivery service; they are a community. The company is working ...
Which Helpdesk to Choose, Gorgias or Re:amaze?
All-in-one helpdesks, shared inboxes, live chat, and chatbots are all tools that are growing in use among eCommerce brands, and ...
New In-App Integration Recommendations
We are so excited to present the newest Re:amaze feature in your dashboard that will be helpful for both new ...
Filter IG DMs According to Type Now Available in Workflows
Managing your Instagram DMs just got better! Re:amaze now supports filtering direct messages by type, so you can quickly sort ...
4 Ways Top eCommerce Brands Stay Connected to Their Customers
Building a successful eCommerce brand today requires you to build a relationship with your customers. With every market being so ...
Future-Proof Your Customer Service Offering with Chatbots
Image by Alex Knight Whether you’ve been in business for years or are a new business owner, future-proofing your business ...
Advance Your Business Marketing with These 6 Tips
Image by Kindel Media via Pexels The ultimate goal of any eCommerce business marketing strategy centers around connecting your business’ ...
You Can Now Add Banner Images to Article Topics and Articles
It's no secret that the best quality content should be on your website. This is where optimizing any area on ...
Best Practices for Your Support Team and How to Become the Best Support Team in eCommerce
For an eCommerce business to stay top of mind for customers, it’s important to be able to adapt to an ...
Switch Customer Contacts for Conversations Using Phone Numbers
We are excited to announce that you can now switch customer contacts for conversations using phone numbers. This means if ...
Re:amaze Customers Can Now Have a Separate Notification Email
We're excited to announce our newest feature that allows your notification email and login email to now be separate addresses! ...
Re:amaze Adds Display Names to Keep Your Privacy Protected!
You can now create a 'Display Name' that will be shown to your customers for security/privacy purposes with Re:amaze! We ...
6 Simple Steps to Acquire Customers for Your Business
Image by fauxels One of the main concerns for any eCommerce business is acquiring new customers. When it comes to ...
Department Filter Now Available on Staff User Comparison Reports
We're pleased to announce that you may now filter Staff User Comparison Reports by Department! This is feature will be ...
Add Downloadable Attachments to Articles in Re:amaze
Today we are excited to announce the release of downloadable attachments for articles in Re:amaze! This new feature allows you ...
