The Key to Gen Z Is a Customer-Centric Mindset
Guest Post by Nathan Sykes. Nathan is the editor of Finding an Outlet. To read the latest in business and ...
Re:amaze Features You Might’ve Missed #32
Link Facebook Page in Embeddable You can now show your Facebook Page link beside your Facebook Messenger account in Re:amaze ...
Get Up to 11x Conversions on your Website Using Live Chat
Guest Post by David Henzel. David is a serial entrepreneur on a mission to rid the world of bad customer ...
How to Leverage Live Chat for Better Customer Service and Sales
Guest Post by Pete Boyle. Pete is the founder of Have-a-word and content manager / chief copywriter at Recart, an ...
Re:amaze Features You Might’ve Missed #31
Weekly update time! Re:amaze has been undergoing a lot of changes lately and we've got details on each! Embeddable Builder ...
Introducing Personalized Contact Exports for Re:amaze. Download Reports While You Work!
You can now easily filter and download a report of your contacts from the Re:amaze dashboard while you work! No ...
Collaborative Customer Service by Re:amaze. Designed for Atlassian Stride.
Check out our latest integration and collaboration with the company that brings you Jira and Bitbucket! Customer service is collaborative ...
Easy One-Click Script Live Chat Integration for BigCommerce
If you're using a Stencil based website theme template for BigCommerce, you can now take advantage of Re:amaze's latest integration ...
A Re:amaze Plan Designed for New and Emerging eCommerce Businesses
We're announcing a brand new plan f0r business owners who're just starting out in eCommerce! The new Re:amaze eCommerce Starter Plan ...
Re:amaze Features You Might’ve Missed #30
Feature update time! And we've got a whole lot of them this week. This is issue #30 and marks a ...
Re:amaze and GDPR: What This Means For You
As many of you may have heard, EU's new General Data Protection Regulation (GDPR) mandate will be going into effect full force ...
What Your FAQ Says About Your eCommerce Business
How to build a better FAQ experience for your customers. No one will tell you how important an FAQ (Frequently ...
Re:amaze’s Insert FAQ Now Supports Embedded FAQ URLs
New feature announcement! For those of you that love to take advantage of Re:amaze's insert FAQ hyperlink feature, you'll be ...
New Re:amaze Features You Might’ve Missed #29
Feature update time! Take a look at the latest and greatest improvements to the Re:amaze platform. FAQ Added to Social ...
How Your SaaS Pricing Affects Your Target Audience
Why aligning perceived value with your target audience is so important. We’ve been noodling around with different pricing strategies for ...
New Re:amaze Features You Might’ve Missed #28
Re:amaze update time! And we've got quite a few! Transient Cues You can now configure your Re:amaze Cues to be ...
Re:amaze Shoutbox Updates
We've been hard at work iterating on the Re:amaze Shoutbox interface. The following changes represent a new direction for where ...
Customer Service Is All That Matters In A Dropshipping Business
Succeed in building a dropshipping business by fostering customer success. We (the Re:amaze team) recently had a chance to grab ...
Easy One-Click Live Chat Integration for Shopify
Adding Re:amaze Live Chat to your Shopify storefront just got crazy simple. We now support the ability for store owners to use the ...
Improved Security Protocols For All Re:amaze Users
Your security and your business' security matters to us. A lot. As Re:amaze grows to become one of the best ...
New Re:amaze Features You Might’ve Missed #27
So what have you missed so far in 2018? We should really turn this long running series into a trivia ...
7 Things We Did to Double Our SaaS Paid Subscriptions in 2017.
Also 7 things you can copy to achieve great results. We’re the makers and builders of Re:amaze, a customer service ...
Introducing Customer Events
An important platform goal here at Re:amaze is to help you turn your customer service operations into a revenue-generation engine. Whether that's done ...
New Tags Manager
Tags in Re:amaze just got a whole lot better! Introducing Tags Manager. Managing tags for your conversations is an essential ...
Re:amaze Live Dashboard. Hello 2018.
It's a brand new year and we've got a brand new feature to help you make 2018 an absolute knockout! Introducing ...
Office Hours and Blackout Dates
You can now add office hours and blackout dates for your Re:amaze by brand/store! If you use the Re:amaze Shoutbox ...
What You Might’ve Missed #26
Weekly update time! Can you believe it's almost the end of 2017? But worry not, the team here at Re:amaze ...
Typing Presence: See What Customers are Typing Before They Hit Send
Have you waited and waited and waited some more for customers to finish typing something? What if you could start ...
Why Apple is Best When it Comes to Understanding Customers
A look at why Apple’s iPhone X will continue to excel amidst a smartphone revolution. Image Source: DigitalTrends.com 1. Empathy — We ...
What You Might’ve Missed #25
Are you getting ready for the holidays? We know we are. But that doesn't mean we're gonna stop pushing out ...
