Better Conversations. Happier Customers.
Guest Post by Michael Dehoyos Creating an exciting and powerful email marketing campaign has the potential to greatly boost your business. But in order to do so, you need to ensure that you have a strong, optimized strategy in place. Once someone has given you their email address, your challenge is to transform them from … Continue reading “Top 8 eCommerce Email Marketing Errors To Avoid”
Guest Post by Samantha Rupp If there’s one thing the past 15 years has taught American business owners, it’s that recessions are inevitable. After the 2008 recession, many thought that we wouldn’t be due for another for a few decades — that is, until COVID-19 came around and sent the economy downhill fast. That means that, for … Continue reading “Drafting Your 2021 Business Plan? Here’s How to Recession-Proof It”
Guest Post by Ashley Han The customer experience (or CX) is the new battlefield in today’s competitive business world. Though many companies realize the importance of delivering a great customer experience, there is still a wide gap between customer satisfaction and the company’s expectations. Here I list 6 practical ways that can help your business … Continue reading “6 Ways to Improve Your Customer Experience”
Guest post by Michael Deane Starting any sort of business is not easy. This is especially true for startup owners who tend to be the ones who put all of their savings behind one great idea. Data shows that most small business owners these days start their enterprise with less than $50,000 in the bank. … Continue reading “How to Organize Your Budget When Launching a Startup”
Guest Post by Lisa Michaels In almost any business, acquiring new customers can be costly. Research shows you’ll spend more money gaining a new customer than keeping one. For a startup, this presents a massive problem. You don’t have much cash lying around, but you need to bring new business through the door. This can … Continue reading “5 Tips for SaaS Startups to Lower Customer Acquisition Cost”
Guest Post by Nathan Sykes. Nathan is the editor of Finding an Outlet. To read the latest in business and technology news, follow Nathan on Twitter @nathansykestech. Generation Z consists of people born after 1995. Unlike Millennials and Generation X, Gen Z grew up with the internet as a part of their lives. This large … Continue reading “The Key to Gen Z Is a Customer-Centric Mindset”
Check out our latest integration and collaboration with the company that brings you Jira and Bitbucket! Customer service is collaborative business. No support agent can answer every question and no two customers are the same. That’s why we’ve designed Re:amaze to work hand-in-hand with the two most popular internal business chat platforms: Stride and Slack. … Continue reading “Collaborative Customer Service by Re:amaze. Designed for Atlassian Stride.”
Why aligning perceived value with your target audience is so important. We’ve been noodling around with different pricing strategies for the past several years here at Re:amaze. Lots of options and strategies have come and gone since then but pricing continues to be an integral part of all conversations. This is more or less true … Continue reading “How Your SaaS Pricing Affects Your Target Audience”
Also 7 things you can copy to achieve great results. We’re the makers and builders of Re:amaze, a customer service platform designed for web based businesses. 2017 was a landmark year for us because we grew our paid subscribers by more than 2x. That’s huge to us, and to any SaaS business for that matter. … Continue reading “7 Things We Did to Double Our SaaS Paid Subscriptions in 2017.”
10 Simple advice to building a successful business in 2017. Guest Post by Ethan Brown for Re:amaze. Ethan is a Shopify Website Designer at Milk Bottle Labs in Ireland. He has a passion for helping people in all aspects to sell their goods online with a beautiful mobile friendly Shopify store. He provides eCommerce fulfillment … Continue reading “The Entrepreneur’s Guide to the eCommerce Galaxy”
Big Baller Brand. Image credit via Google Images. With the NBA draft fast approaching on June 22, 2017 it seems that the media simply can’t get enough of LaVar Ball. Known for his flamboyant and bombastic personality, the former American football player and father of NBA up-comer Lonzo Ball, is defiantly unafraid to show his … Continue reading “LaVar Ball: A Master Storyteller in the World of eCommerce”
Why consumers benefit from the best of the best. Girl Group TWICE holds the record for fastest K-Pop group to reach 100 million views on YouTube Emma Stone is best known for being one of Hollywood’s most recognizable stars. As the lead actress of the award-winning movie “La La Land”, she’s no stranger to bright lights. … Continue reading “K-Pop: A Silicon Valley Understanding of Why “It’s So Good””
Losing individuality for a greater purpose. Here are some interesting images. Looking closer, you’ll notice that there’s not a single (or very few) true primary color. But we all know primary colors are actually what composes the actual colors we see in all images. What’s so interesting is that the creators of these images have … Continue reading “Palettizing Your Design Language”
Working from home and some counter-intuitive realizations. I busted my ankle! Ever since, it’s been getting tougher to find interesting things to discuss and write about. I still partake in the usual office meetings and updates and such (albeit through video conferencing) but the lack of human contact puts a serious dent on my creativity … Continue reading “Traditional Work From Home Advice Is Wrong.”
Timeless quotes to help a business win. I’ve literally watched the beloved series, Mad Men, 5 times. It’s easily my favorite period-show of all time and any entrepreneur should do themselves a favor and watch it (if not for the amazing cinematography and wardrobe selections). Several business related themes always pop out at me: Never … Continue reading “Mad Men and the Idea of Business”
Our interview with BigCommerce on the future of eCommerce + other Top Tips for success. via Instagram BigCommerce recently compiled an extensive case study on the future of eCommerce via Instagram Shopping and shared many valuable tips for businesses looking to expand their omni-channel shopping experience for customers. Reamaze co-founder David Feng shares some of … Continue reading “Why Every eCommerce Business Should Look Into Instagram Shopping”
A fool proof formula for customer success. The best customer service team is the one that has accompanied you during growth. Over the past several years we’ve assembled an arsenal of insights and ideas about how to assemble the perfect customer service team. It’s not for every business but it’s not a bad to start. … Continue reading “How to Assemble a Customer Service Dream Team”
That is the question. This question comes up so often for entrepreneurs that the default answer is almost always to keep pushing forward. When you haven’t yet exhausted all your ideas, resources, and physical/spiritual might, the default answer is always to keep pushing forward. One comforting fact when you’re faced with this question is that … Continue reading “When to push forward and when to try something else.”
Guest Post: Alex Brown, Digital Marketing Manager at ProjectManager.com. Are you a small business owner that can’t seem to find the time of day to manage all of the responsibilities that arise when running a growing business? Let alone take into account customer feedback and implement new business practices based on customer engagement. Don’t worry, … Continue reading “How to Organize Your Business to Save Time for Customer Insights”
a flip book by Reamaze 2016 has been one phenomenal year. Our blog is proof of your support and feedback. We also want to give a shout out to our amazing team who’ve braved through some insane challenges and knocked each one out of the park. To close out the year strong, our entire team … Continue reading “99 Mantras and Stories to Improve the Customer State of Mind”
