Better Customer Engagement with Actionable Cues and AI-Generated Content

Great news! We've made some significant changes to that Re:amaze Chat Widget's greeting message system. The first major change is ...
/ Feature Updates

Twitter Integration Is No Longer Supported

Due to recent changes to Twitter’s policies on third-party Application Programming Interface (API) integrations, the ability to connect your Twitter ...
/ Feature Updates

Introducing The New Re:amaze AI FAQ Bot

Introducing The New Re:amaze AI FAQ Bot Re:amaze FAQ is one of the most popular and powerful features which comes ...
/ Feature Updates

Questions and Answers with Re:amaze AI

We've added a brand new AI feature to Re:amaze that allows you to ask any question about a conversation. Questions ...
/ Feature Updates

Create Response Templates with AI

Creating response templates in Re:amaze has never been easier! Now powered by AI, response templates can be created based on ...
/ Feature Updates

Translate Messages with AI

You can now translate incoming messages into the language of your choice! Best of all, this feature is powered entirely ...
/ Feature Updates

Google Business Messages Integration For Re:amaze

Do you have a Google My Business listing for your business? If so, you're probably intimately familiar with Google Business ...
/ Feature Updates

Bulk Delete Spam Conversations

You can now bulk delete spam conversations in your Re:amaze-connected email inboxes without having to archive them first! ...
/ Feature Updates

Reply and Remind Conversation

You can now easily reply to customers in any conversation and automatically set a reminder to follow up on a ...
/ Feature Updates

The Perfect E-Commerce Customer Service Software: Re:amaze vs Zendesk vs. Intercom vs. Gorgias

Providing exceptional customer service is paramount for businesses striving to build lasting relationships and stand out in a competitive market ...

Introducing Re:amaze AI (Beta)

AI is here! Over the past few months we've witnessed the rise of AI in a wide range of practical applications ...

New Feature Update: Integrated Product Insertion in Chatbots to Enhance Customer Support

As businesses continue to embrace digital transformation, customer service has become a crucial aspect of their success. With customers demanding ...
/ Feature Updates

Now you can send account invoices directly from Re:amaze

We are thrilled to announce a new feature for Re:amaze that will make it even easier for our customers to ...
/ Feature Updates

Re:amaze Provides Their Top Ecommerce SEO Tips

There’s a lot to consider when building and managing a website, what hosting service to use, which page builder to ...
/ Re:amaze Articles

Are You Doing These 5 Things That May Be Hurting Your Ecommerce Sales?

Have you been feeling like you’ve been stuck in a rut of bad ecommerce practices? Maybe you feel like sales ...
/ Re:amaze Articles

WordPress One-Click Publish Now Live for Re:amaze Chat Widget and Cues

Connecting your WordPress site has never been easier! What does this mean? You can connect your website simply by using ...
/ Feature Updates

Feature Highlight #1: Push Campaigns

This month we’re taking a closer look into push campaigns and how they can benefit your ecommerce business. If you’re ...
/ Re:amaze Articles

New Update: Use GA4 Google Property for Tracking

GA4 offers analytics that enables brands to measure traffic and engagement across their websites and apps and will eventually replace ...
/ Feature Updates

Looking Forward to 2023 Using Re:amaze

With 2023 already in full swing, it’s the perfect time to add Re:amaze to your website to complement your marketing ...
/ Feature Updates

Chat Experience 3.0 Release Update

Re:amaze has just released a new piece of Chat Experience 3.0.  With this new update, brands using the chat feature ...
/ Feature Updates

Re:amaze Introduces New Brand Filter

Re:amaze users can now take advantage of our new brand filter in settings. This filter should be used on all ...
/ Feature Updates

You Can Now Train Intents Inside the Conversation View

As you may know, Re:amaze intents are an important feature we offer our customers. An "intent" is defined as a ...
/ Feature Updates

Re:amaze’s 2022 in Review 

Ecommerce brand owners that partnered with Re:amaze in 2022 saw a great boost in sales due to online conversations. If ...
/ Feature Updates

The Best Zendesk Alternative

When choosing customer service software for your eCommerce website, you want to be sure the product includes everything you need ...

Re:amaze Users Generate Over $18m in Revenue Over 2022’s Black Friday / Cyber Monday Holiday Event

In just weeks in November, including Thanksgiving, Black Friday, and Cyber Monday 2022 over $18m in merchant revenue was attributed ...
/ News, Re:amaze Articles

Bulk Select Conversations Easily in the Dashboard View using Shift+Click

Re:amaze has some amazing new shortcuts available as feature updates that current users need to know about! We’re so excited ...
/ Feature Updates

Sign Up for Re:amaze’s Annual Plan & Save

If you’re interested in getting the world’s best helpdesk, we offer a 14 day free trial, and after that no ...
/ Feature Updates

Turn Customer Experience into Your Biggest Offer on Black Friday, Cyber Monday, & Beyond

Photo by rupixen on unsplash.com As Black Friday and Cyber Monday quickly come and go it’s time to solidify your ...

How To Prepare Your WooCommerce Store For Black Friday/Cyber Monday Sales

Black Friday and Cyber Monday are around the corner, which means it’s time to get ready for shoppers eager for ...

WooCommerce Plugins that will Increase Customer Retention

Every business owner understands the value of retaining customers, yet few have dedicated programs in place to address the challenges ...