Last Updated on August 2, 2023 by David
We’ve added a brand new AI feature to Re:amaze that allows you to ask any question about a conversation. Questions and Answers can be found below the Conversations Summary feature, which is also powered by AI.
Some good questions to ask include things such as:
- What is the customer sentiment in this conversation?
- Was the customer problem resolved?
- Does the customer need further follow up?
- What does the customer need?
Questions and Answers can be a powerful tool alongside Conversation Summary since it allows you and your team to ask more detailed questions around a summarized conversation. This can save you valuable time during a busy day!
Questions and Answers is available now as part of Re:amaze AI’s suite of features. Enjoy!
