Better Conversations. Happier Customers.
Guest Post by Marques Coleman Running an e-commerce business is a complex process that requires so much more than just selling quality products. This is especially true in a world where online shopping is growing stronger by the minute, and new competitors are arising at every corner. In order to stay in the game, e-commerce … Continue reading “E-Commerce Web Push Notification Guide for 2020”
Guest Post by Angela J. Bryant If your business is looking to drive sales, email marketing is the effective way to do this. If you haven’t implemented some ideas yet, now is the time to take full advantage. You want to engage with your customers, show that you care and are listening to their needs. … Continue reading “Applying Email Marketing To Improve eCommerce Sales”
Guest Post by Michael Deane We live in a digital age, and the majority of people these days search online for what they need to buy. In that respect, setting up an online store for your e-commerce business is crucial if you’re aiming for success. However, just selling your products/services online is not enough. In … Continue reading “How to Optimize Your E-Commerce Website for Success”
Guest Post by Rodney Laws On average 95 million posts are shared on Instagram every day. Now, that’s a lot of traffic. When dealing with such colossal figures, it’s all too easy to get lost in the fold. Whether you’re a business or a social influencer, the question begs to be asked: How can you … Continue reading “4 Tips For Using Instagram For Customer Relations In 2020”
Guest Post by Noah Rue Image by Pexels The 21st-century is driven by data. Everything from your financial history to your favorite flavor of ice cream can be tracked and used in one way or another. While big data can be turned into valuable information in a variety of different formats, the e-commerce marketplace is particularly … Continue reading “Understanding Your E-commerce Website Data to Increase Sales”
Guest Post by Beatrix Potter The About US page is the most viewed page of almost every website, and the same goes for your wholesale dropshipping business website. Customers that are looking for a certain product or finding out if they want to do business with you want to know more about you to see … Continue reading “Wholesale Dropshipping Businesses: Here Are the Top Tips for Writing the Best About Us Page”
Guest Post by Alyssa Andrea Over the past few years, conversational marketing emerged as the best way to assist customers through various phases of marketing and sales by offering a responsive experience. Nowadays, after the evolution of conversational marketing, you do not need to wait for a more extended period to get the response of … Continue reading “Actionable Measures That Uplift Your Sales In Conversational Marketing”
Guest Post by Molly Crockett Remote working is nothing new, but since the dramatic impact of the coronavirus, remote working has eally started to take off. More and more companies are starting to implement it, and the rampant success it had so far means that it’s probably going to stay long after the virus has … Continue reading “6 Mistakes Nearly Everyone Makes When Starting Remote Work (and What to Avoid)”
Guest Post by Erin Merrill During the COVID-19 pandemic the way we live life and do business is changing. Learn how you can keep your dropshipping company afloat amid the outbreak. COVID-19 has impacted the lives of billions of people — and it will continue to do so. No industry is immune to the fallout, and retailers … Continue reading “Carted, Sealed, Delivered: How to Not Choke on Your Dropshipping Business During a Crisis”
Guest Post by Katrina Hatchett Customer engagement is perhaps the most important aspect of any business. Even if you have the best product or service in the world, if your customers aren’t interacting with your business and connecting with you on some level, you’re not going to be making sales, and your conversion rate will … Continue reading “13 Essential Ways You Can Boost Customer Engagement Indefinitely”
Why Training and Development is Crucial for Customer Service Image source: UNSPLASH Customer service is the prime player in any successful business, but so many organizations overlook the training and development needed for a customer service program that excels. At the very basic foundation, customer service is exactly what it sounds like — servicing customers to entice them … Continue reading “Training and Development for Customer Service During a Crisis”
By Molly Barnes of Digital Nomad Life Your attention can be difficult enough to wrangle under the best of conditions in a normal workday. But what about under the rarefied circumstances we find ourselves in now? Much of the world is working from home due to the coronavirus pandemic, and suddenly, you find yourself there, … Continue reading “7 Ways to Avoid Wasting Time While Working From Home (pandemic or not)”
Read the infographic below to learn more! Are chatbots going to be a new normal for online businesses in the short term? The COVID-19 pandemic is making it difficult for brands to cater to their customers due to staff shortages resulting from lockdowns and shelter-in-place orders. Even so, businesses are going to need to operate with … Continue reading “Problems and Benefits of AI Chatbots That You Should Know”
Guest Post by AdNabu. AdNabu helps improve sales in Google Ads for eCommerce companies. If you are running search, shopping or display campaigns in Google Ads, Their software will be able to increase your sales. Sign up today for a 14-day free trial from here. Shopify is a fantastic portal for those who are seeking … Continue reading “Top 10 Shopify Apps to Use for Success in 2020”
Guest Post by Lisa Michaels. Lisa is a freelance writer, editor and a thriving content marketing consultant from Portland. Feel free to connect with her on Twitter @LisaBMichaels. Did you know that 70% of customers who end up buying from a competitor instead of the company they originally went to do so because of poor … Continue reading “How To Reduce Customer Service Costs Without Hurting Your Business”
Article by Kristin Floridia Image credit: Google.com There was a time when social media was mainly used by businesses as a means to create brand awareness. Today, however, social media has become a place for consumers to interact with brands regarding their questions, concerns, or issues, making it a powerful tool for any business when … Continue reading “Why Social Media Is a Customer Service Channel You Need To Optimize Properly”
Guest Post for Re:amaze by Heather Reading. Heather Redding is a content manager for rent, hailing from Aurora. She loves to geek out writing about wearables, IoT and other hot tech trends. When she finds the time to detach from her keyboard, she enjoys her Kindle library and a hot coffee. Reach out to her … Continue reading “Tips For Great Social Customer Service in The Cloud”
Guest Post for Re:amaze by Sam Makad. Sam Makad is an experienced writer and marketing consultant. His expertise lies on marketing and advertising. He helps small & medium enterprises to grow their business and overall ROI. Reach out to Sam Makad on Twitter or LinkedIn. The rise of AI-enabled chatbots has made it easier than ever before for companies to … Continue reading “Are Chatbots Killing or Enhancing Customer Satisfaction?”
Guest Post for Re:amaze by Anja Jeftovic of LTVplus. LTVplus is a leading provider in virtual assistants for online businesses. Scaling your business processes with in-house personnel can prove challenging — especially when it comes to customer service. Every e-commerce business strives to deliver 24/7 coverage to help customers at any time of the day, but not … Continue reading “How to Find and Qualify a Virtual Assistant for Your Remote Customer Service Team”
Guest Post by Michael Deane for Re:amaze. Michael is an editor behind a small online business and marketing hub, called Qeedle. Millennials are the largest living population in the U.S. at the moment, and what’s most important for marketers, their purchasing power is currently estimated at $600 billion a year, with some predictions saying that … Continue reading “The Key to Attracting Millennial Attention”
