Introducing The ActiveCampaign Integration For Re:amaze

ActiveCampaign is here! Introducing a brand new technology partner to the Re:amaze platform. If you don't know much about ActiveCampaign ...
/ Feature Updates

How to Align Content Writing and SEO for Ecommerce Website

Guest Post by Marie Barnes The Internet has become the hub for selling anything you can imagine. That is why ...

What’s the Difference Between a Call Center and a Contact Center?

Guest Post for Re:amaze by Danny Wong in collaboration with Salesforce You can’t have a company of any kind and ...

How to Boost Employee Satisfaction During Uncertain Times

Guest Post by Ashley Wilson When employees face uncertainty, their morale diminishes, which can affect the company’s overall productivity. As ...

Update For Re:amaze Reminders

This is an announcement on some changes being made to the Re:amaze Reminders system based on customer feedback. If you're ...
/ Feature Updates

Custom Views and Savable Filters in Re:amaze!

Used to starring specific channels in apps like Slack? Re:amaze now allows you to save, customize, and star (pin) your ...
/ Feature Updates

E-Commerce Web Push Notification Guide for 2020

Guest Post by Marques Coleman Running an e-commerce business is a complex process that requires so much more than just ...

Copy Custom Form Field Data To Customer Data Attributes

You can now create a workflow to copy over any custom fields filled out by customers to that customer's unique ...
/ Feature Updates

Enable Re:amaze Chat Embeddable For Desktop or Mobile or Both

You can now choose to enable the Re:amaze Chat embeddable on either desktop browsers, mobile browsers, or both types of browsers. If ...
/ Feature Updates

Updated Workflow Triggers for BigCommerce Attributes

You can now create custom Workflows with BigCommerce-specific triggers that will allow you to target product attributes (name, SKU, UPC, etc). To review ...
/ Feature Updates

Re:amaze Advanced Search and Contextual Search

You can now expand your searches in Re:amaze by using the new advanced search dropdown! How Advanced Search Works Advanced ...
/ Feature Updates

New Workflow Conditions And Commands For Forwarded Conversations

Forwarding conversations in Re:amaze can be a very important action when you need to bring in a 3rd party for ...
/ Feature Updates

Target Customer Location for Re:amaze Cues

You can now create Cues with rules that target a customer's geographic location! Customer location is determined by their IP ...
/ Feature Updates

Add Active Incident Links Via Quick Insert Keyboard Shortcut

If you currently use Re:amaze Status Page you can now insert links to your active incidents to your replies to ...
/ Feature Updates

Dependent Fields Now Supported In Re:amaze Contact Forms and Chat Custom Fields

If you're currently using the embedded Re:amaze contact form or have custom fields added to your Re:amaze Chat configuration you ...
/ Feature Updates

Applying Email Marketing To Improve eCommerce Sales

Guest Post by Angela J. Bryant If your business is looking to drive sales, email marketing is the effective way ...

How to Optimize Your E-Commerce Website for Success

Guest Post by Michael Deane We live in a digital age, and the majority of people these days search online ...

4 Tips For Using Instagram For Customer Relations In 2020

Guest Post by Rodney Laws On average 95 million posts are shared on Instagram every day. Now, that’s a lot ...

Re:amaze Makes Latka’s List Of The Most Promising SaaS in California

At Re:amaze we've been focused on helping businesses grow for the past 7 years, having raised $500k+ back in 2012 ...
/ Case Studies

Understanding Your E-commerce Website Data to Increase Sales

Guest Post by Noah Rue Image by Pexels The 21st-century is driven by data. Everything from your financial history to your ...

Introducing Custom Workflow Bots

With Custom Chatbots still in beta we believe this is the perfect time to introduce a new type of custom ...
/ Feature Updates

Australia’s Award Winning Online Beer Retail Shop, Beer Cartel, Implements Re:amaze Across Multiple Businesses For Better Customer Service

Today we're talking with Richard Kelsey. Richard is a director at Beer Cartel and Brewquets, and a Board Member at Retail ...
/ Case Studies

Receive and Respond to Amazon, eBay, Walmart, Shopify, Esty, & More Messages in Re:amaze with ChannelReply!

This blog was originally published on May 26, 2020. ChannelReply has since updated their platform to expand to additional messaging ...
/ Feature Updates

Best Paid Product Research Tools For A Successful Online Store

Guest Post by Erica Sunarjo Introduction Just like any product marketer would say: “Nothing good ever comes free”. Regardless of ...

Wholesale Dropshipping Businesses: Here Are the Top Tips for Writing the Best About Us Page

Guest Post by Beatrix Potter The About US page is the most viewed page of almost every website, and the ...

New Workflow Conditions For Reminders and Triggers For Days

When On-Hold Conversation is Due You can now create automated workflows when a conversation that has been on-hold (created using ...
/ Feature Updates

Actionable Measures That Uplift Your Sales In Conversational Marketing

Guest Post by Alyssa Andrea Over the past few years, conversational marketing emerged as the best way to assist customers ...

Amazon Sellers Are Using Facebook Chatbots To Cheat Their Way To Good Reviews

Guest Post by Ihor Dubovetskyi, CEO at Profit Whales Good Reviews are ever more important. Amazon has always been explicit ...

6 Mistakes Nearly Everyone Makes When Starting Remote Work (and What to Avoid)

Guest Post by Molly Crockett Remote working is nothing new, but since the dramatic impact of the coronavirus, remote working ...

Carted, Sealed, Delivered: How to Not Choke on Your Dropshipping Business During a Crisis

Guest Post by Erin Merrill During the COVID-19 pandemic the way we live life and do business is changing. Learn ...