There is now a brand new Workflow rule that will allow you to verify a customer before a Workflow can ...

Guest Post by Joe Peters When it comes to growing a business, it is easy to fall into the trap ...

Guest Post by Patrick Bailey Starting a business is not a walk in the park. It takes patience, hard work, ...

Guest Post by Samantha Rupp If there’s one thing the past 15 years has taught American business owners, it’s that ...

Guest Post by Ashley Han The customer experience (or CX) is the new battlefield in today’s competitive business world. Though ...

When you edit an article in your Re:amaze FAQ, we will now display the last update date. If your team ...

You can now create roles with specific access apps and the features included in those app integrations. What does this ...

Re:amaze now integrates with Yotpo for Reviews and Ratings as well as Loyalty and Referrals! If you're using both Yotpo ...

REGISTER NOW It’s no secret that the Coronavirus pandemic has impacted us in nearly every area of our lives both ...

Guest post by Reese McKnight You don’t need a crystal ball to predict that the 2020 festive season is going ...

Guest post by Michael Deane Starting any sort of business is not easy. This is especially true for startup owners ...

Guest Post by Ben Grant Both large and small companies widely use marketing automation strategies. With the advent of the ...

Shopify has always had a great page manager for useful content you need to communicate to customers. In most cases, ...

Some customers may be too important to be a recipient of an automated response or a generic protocol. In these ...

Guest Post by Noah Rue Customer service has long been considered one of the cornerstones to success in business. Our ...

Guest Post by Michelle Laurey Building strong relationships with your B2B partners is essential for business success. Together with your ...

Guest Post by Lisa Michaels In almost any business, acquiring new customers can be costly. Research shows you’ll spend more ...

Guest Post by AdNabu Over the last decade or so, eCommerce has grown massively to become one of the richest ...

You can now tag entire departments in your Re:amaze internal notes! Instead of tagging individuals separately, you can now type ...

Introducing a brand new integration for the Re:amaze platform! Omnisend! Omnisend is a marketing automation platform designed for eCommerce businesses ...

Need to create multiple roles for your staff members but having a hard time matching up the specific details? You ...

You can now compare an individual staff member's performance against an average staff member's performance. The average staff member's performance ...

Guest Post by Jessica Larson The coronavirus pandemic has turned businesses upside down from an operational, logistical, and economic perspective ...

Boost Customer Loyalty with Effective Digital Engagement | Learn how to enhance customer connections and grow your business with digital ...

You can now run a staff summary report in Re:amaze and view performance by individuals in a specific department ...

You can now search for response templates and export them out of Re:amaze for bulk editing with ease. To export ...

You can now see when another agent or chatbot has responded to a customer's recent conversation! This particular feature update ...

We have a few new keyboard shortcuts you can use to make your workflow a tad faster! When composing, you ...

LoyaltyLion is here! Introducing a brand new technology partner to the Re:amaze platform. If you don’t know much about LoyaltyLion then read on! ...

You can now group your related Re:amaze Workflows together for easier identification and management. Similar to how Staff Groups (Departments) ...