The Re:amaze team is excited to announce a new feature for enterprise businesses to gain increased access and control over their ...

Re:amaze now offers you the ability to help customers with even more precision and efficiency. "Peek" is a brand new ...

Customer service, business automation & scalability This post is a re-post from Re:amaze Co-Founder David Feng’s original contribution to the ...

Welcome to our introduction of Chatbots to the world of Re:amaze! Before we take a look at what's in store ...

Eager to learn about the Re:amaze platform or just need the latest refresher on what the Re:amaze platform has to ...

If you haven't noticed already, we're putting Office Hours front and center in a lot of the features we offer ...

If you're a fan of Re:amaze's Classic Live Chat mode but have always wanted to measure how happy customers are ...

You can now create automated and manual workflows in Re:amaze based on whether or not you're in office hours. This ...

Re:amaze now supports animated GIPHY gifs in conversation replies! Enough said! You can easily insert a gif using the latest ...

By default, Re:amaze shows a condensed version of incoming emails by stripping out unnecessary HTML content and displays the main ...

It's time to update your Re:amaze Shoutbox/Chatbox again! We have a brand new feature available for Shopify merchants to allow ...

Love using Re:amaze Cues? Good news! Cues just got a lot more powerful if you're on the Shopify platform. You ...

You can now create a role with more granular control to reports. At the high level, you can choose to ...

You can now export any existing data attributes that belong to customers along with your contacts export! If you're methodical ...

You can now create automated Re:amaze workflows based on whether or not the Shopify customer you're working with has a ...

For profit, or just for fun! At Re:amaze we are invested in helping companies to have quality support conversations with ...

Top 10 tips on the best ways to help customers this holiday season The following is an excerpt from a ...

You can now add colors to your Re:amaze conversation tags! We currently support up to 6 different colors to help ...

Replying to Facebook and Instagram comments on Re:amaze just got a whole lot sweeter. When you reply to comments, your ...

We're introducing a new integration for Re:amaze today! Meetingbird! It's an easy to use scheduling platform designed to make, well, ...

Guest post by Pete Boyle for Re:amaze. Pete is the chief copywriter and content manager for jumper.ai. A new tool ...

Re:amaze now integrates with Pipedrive! Pipedrive is a CRM platform designed to help your business drive more sales. Everything from ...

Re:amaze now supports Dynamic Variables for response templates, autoresponders, and workflows! Dynamic Variables are currently available for a few generic ...

This is one hotly requested and highly awaited feature update! Your Re:amaze web dashboard now supports independently scrollable side rails and ...

Another update to the Re:amaze Shoutbox/Chatbox is here! If you've set your office hours within Re:amaze messaging settings, Re:amaze used ...

Are you currently using the Re:amaze self-hosted FAQ or embedded FAQ on your site/app? If so, you'll be glad to ...

Mobile Notification Hours Receiving mobile notifications is an important part of your daily customer service workflow. If you're away from ...

Re:amaze now integrates with Aircall.io! Aircall is a cloud based call center software and call center app designed for businesses ...

Any successful eCommerce business will tell you that one of the ingredients to success is repeat customers. Having the ability to engage shoppers, ...

Jira is now available for Re:amaze! Jira is Atlassian’s popular project and issue tracking platform designed for technical support teams to ...