Re:amaze now imports Facebook Page comments and Facebook Messenger as separate channels. To help businesses better manage their incoming Facebook ...

Changing topics for your Re:amaze FAQ articles used to be a per-article ordeal. This is no longer the case! We've ...

Your Twitter posts will now be imported along with any customer comments into Re:amaze. Having direct access to your post ...

By Molly Barnes of Digital Nomad Life Your attention can be difficult enough to wrangle under the best of conditions ...

Ordoro is a one stop shop for everything related to your shipping needs! From everything from shipping to inventory management ...

Read the infographic below to learn more! Are chatbots going to be a new normal for online businesses in the ...

For teams that leave a lot of internal notes among teammates it's often difficult to scroll though hundreds of potential ...

There is now a brand new Overviews Report in Re:amaze Reporting to help you gain insights into how your team ...

I have to admit I'm a bit excited about today's interview! Why? Because it's with Stephanie Patino from CAULIPOWER. If ...

Welcome to another Re:amaze Interview Case Study! Today, we’re sitting down with Mark Riskowitz who is the Head of Operations ...

You may now block specific users from sending messages, unsubscribe specific users from receiving satisfaction surveys, and also unsubscribe specific ...

Everyone loves attachments! When supporting customers it's not uncommon for customers to send you screenshots and vice versa. When a ...

Creating Duplicate Orders You can now create a duplicate order for customers directly in Re:amaze when using the Shopify integration ...

A new set of graphs is now available for all Re:amaze Reports! ...

We're ready to show you the next evolutionary cycle of Re:amaze Chatbots: Custom Chatbots! Keep in mind that Custom Chatbots ...

We're super excited to announce the newest member of the Re:amaze product family: Re:amaze Status Page! What is a status ...

Guest Post by AdNabu. AdNabu helps improve sales in Google Ads for eCommerce companies. If you are running search, shopping ...

Since 2012 we’ve been focused on helping you grow your business. Today, we're helping over 3600 of you! We’re excited ...

Know that "New Message" button in your Re:amaze dashboard used to start new customer conversations? You can now access that ...

Shave a few seconds off your daily workflow by allowing Re:amaze to automatically insert a greeting when you reply to ...

Personal response templates are designed to allow your agents the freedom and flexibility to create their own most frequently used ...

Setting Re:amaze FAQ statuses is now easier than ever before with the new bulk "Change Status" feature. You no longer have to ...

You can now customize the call to action button in your Re:amaze Chat widgets for when your team is out ...

You can now create Re:amaze Cues that target customers depending on their device type! Send automated messages to customers with ...

We have a new update for Workflows that is now live! There is now a new Workflow Trigger for "Customer ...

In your Re:amaze account settings under "Customization", you'll find a new option to turn on (or off) called "Unresolved Indicator" ...

Guest Post by Lisa Michaels. Lisa is a freelance writer, editor and a thriving content marketing consultant from Portland. Feel ...

Re:amaze Satisfaction Surveys allow you to automatically send a survey to customers once their question has been resolved. However, when ...

You can now elect to receive push notifications from the Re:amaze team regarding new feature updates! We recommend leaving this ...

By default, when you delete a contact from your Re:amaze account, the contact's messages will remain intact so you can ...