Phone Number Custom Field Now Supports Automatic Profile Updates
You can now create custom fields for phone numbers in Re:amaze chat widgets and contact forms that will automatically add the ...
Your FAQ Articles Now Show Individual “Contact Us” Links
If you're currently using the FAQ feature in Re:amaze you might have noticed that the "Contact Us" link at the ...
Customers Can Now Take Your Re:amaze Video Call Requests On Their Mobile Devices
Re:amaze Video Calls is now available for customers on mobile devices! It's not uncommon for customer to ask for help ...
New Cue Rule For Departmental Availability Via Classic Chat
You can now create and update your Cues that prompt a customer to start a Classic Chat with a support ...
Re:amaze To Join GoDaddy, Helping Small Businesses Create Seamless Commerce Experiences For Support, Sales, and Engagement
We’re extremely excited to share with you that Re:amaze has been acquired by GoDaddy, a global company dedicated to helping small ...
Introducing Brand Logos and Avatars
You can now add your brand logo and/or brand avatar to your Re:amaze brand to better portray your identity! Brand ...
Introducing Re:amaze Video Calls
We're excited to introduce a brand new feature to the Re:amaze family! Say hello to Video Calls! As businesses conduct ...
Introducing Embeddable Re:amaze Push Notification Prompts
We've added a brand new embeddable to Re:amaze's suite of website integrations! Introducing Push Prompts! If you've been using Re:amaze ...
Need to Convert More Leads? Try Testimonials
Guest Post by Matt Casadona If you’re on a mission to optimize your online content, you need to consider using ...
How FruitStand Delivers Tasty Fruit and Customer Smiles With Re:amaze
This review and case study was originally posted on https://www.customerservicelife.com by Jenny Dempsey. Jenny is currently the the Customer Experience Manager ...
Archive Response Templates
You can now archive unused response templates in your Re:amaze account by clicking on the "Archive" button. Unused and archived ...
Insert Shopify Products With Facebook Private Replies
You now have the ability to add Shopify product links when you choose to reply to customers privately via Messenger ...
Usability and Accessibility Issues That Ruin eCommerce App Conversions
Guest Post by Joe Peters Across Google Play and the Apple App store, there are more than four million products ...
5 Ways to Improve Your Online Customer Experience
Guest Post by Alexander Hunkin There is a reason why customer experience is the main priority of all businesses nowadays ...
The benefits of Having a Diverse Workforce For Your Business
Guest Post by Noah Rue Any growing business will experiment with various techniques to gain better revenues. From multiple channels ...
Top 8 eCommerce Email Marketing Errors To Avoid
Guest Post by Michael Dehoyos Creating an exciting and powerful email marketing campaign has the potential to greatly boost your ...
Re:amaze’s Instagram Integration Now Supports Hiding Comments (Moderation)
A small update for Instagram and Re:amaze! You can now hide public comments on imported Instagram comments directly in Re:amaze ...
How to Use Influencer Video Marketing to Grow Your eCommerce
Guest Post by Estelle Liotard In our day and time, influencers can play a very important role in a company’s ...
Re:amaze Now Supports WooCommerce Meta Data On Order Information
If you're currently using WooCommerce with Re:amaze, you'll be glad to know that we now support the import of Metadata ...
Re:amaze Now Supports Comment Imports For Facebook Dynamic Posts
As the title says, Re:amaze is now able to import comments on Facebook Dynamic Posts, which are posts generated from ...
Re:amaze Now Integrates With Returnly!
We're extremely excited to announce a brand new integration between Returnly and Re:amaze! Returnly is one of the leading returns and ...
Comment Moderation For Instagram Post Comments And Instagram Ad Comments
You can now hide and/or unhide comments on your Instagram post comments and Instagram Ads comments directly on Re:amaze! To ...
Using Poor Reviews to Your Business’s Advantage
Guest Post by Jill Goodwin Every business owner dreads seeing one-star reviews pop up on their website or social media ...
How Bellzi is Making the World Cuter, One Plushie at a Time, with the Help of Re:amaze
Bellzi is the self-proclaimed curator of all things cute! Bringing adorable plushies to homes across the world, this company was ...
Tips to Align SEO and CRO Efforts in B2B eCommerce
Guest Post by Jasmine Williams source: pexels.com The methods of SEO (Search Engine Optimization) and CRO (Conversion Rate Optimization) are ...
Introducing Re:amaze Push Campaigns
We're extremely excited to share with you a brand new feature that is now built directly into the Re:amaze platform! ...
8 Advantages of Social Media Marketing for Your E-commerce Business
Guest Post by Kevin Urrutia Image source There are many ways you can promote your brand and products online. One ...
Ecommerce Trends That Are Shaping the Way Businesses Sell Online
Guest Post by Kathryn Casna This is a re-post of an article originally published by Salesforce Digital commerce grew by ...
Preview And Test Your Chat Widget Configuration
You can now preview your chat widget's configuration on a hosted and dedicated testing page! When you've completed your setup ...
Introducing Customer Notes For Re:amaze Contacts
We're excited to introduce a brand new feature in Re:amaze! Customer Notes! Customer Notes will allow you to keep important ...
