Phone Number Custom Field Now Supports Automatic Profile Updates

You can now create custom fields for phone numbers in Re:amaze chat widgets and contact forms that will automatically add the ...
/ Feature Updates

Your FAQ Articles Now Show Individual “Contact Us” Links

If you're currently using the FAQ feature in Re:amaze you might have noticed that the "Contact Us" link at the ...
/ Feature Updates

Customers Can Now Take Your Re:amaze Video Call Requests On Their Mobile Devices

Re:amaze Video Calls is now available for customers on mobile devices! It's not uncommon for customer to ask for help ...
/ Feature Updates

New Cue Rule For Departmental Availability Via Classic Chat

You can now create and update your Cues that prompt a customer to start a Classic Chat with a support ...
/ Feature Updates

Re:amaze To Join GoDaddy, Helping Small Businesses Create Seamless Commerce Experiences For Support, Sales, and Engagement

We’re extremely excited to share with you that Re:amaze has been acquired by GoDaddy, a global company dedicated to helping small ...
/ News

Introducing Brand Logos and Avatars

You can now add your brand logo and/or brand avatar to your Re:amaze brand to better portray your identity! Brand ...
/ Feature Updates

Introducing Re:amaze Video Calls

We're excited to introduce a brand new feature to the Re:amaze family! Say hello to Video Calls! As businesses conduct ...
/ Feature Updates

Introducing Embeddable Re:amaze Push Notification Prompts

We've added a brand new embeddable to Re:amaze's suite of website integrations! Introducing Push Prompts! If you've been using Re:amaze ...
/ Feature Updates

Need to Convert More Leads? Try Testimonials

Guest Post by Matt Casadona If you’re on a mission to optimize your online content, you need to consider using ...

How FruitStand Delivers Tasty Fruit and Customer Smiles With Re:amaze

This review and case study was originally posted on https://www.customerservicelife.com by Jenny Dempsey. Jenny is currently the the Customer Experience Manager ...
/ Case Studies

Archive Response Templates

You can now archive unused response templates in your Re:amaze account by clicking on the "Archive" button. Unused and archived ...
/ Feature Updates

Insert Shopify Products With Facebook Private Replies

You now have the ability to add Shopify product links when you choose to reply to customers privately via Messenger ...
/ Feature Updates

Usability and Accessibility Issues That Ruin eCommerce App Conversions

Guest Post by Joe Peters Across Google Play and the Apple App store, there are more than four million products ...

5 Ways to Improve Your Online Customer Experience

Guest Post by Alexander Hunkin There is a reason why customer experience is the main priority of all businesses nowadays ...

The benefits of Having a Diverse Workforce For Your Business

Guest Post by Noah Rue Any growing business will experiment with various techniques to gain better revenues. From multiple channels ...

Top 8 eCommerce Email Marketing Errors To Avoid

Guest Post by Michael Dehoyos Creating an exciting and powerful email marketing campaign has the potential to greatly boost your ...

Re:amaze’s Instagram Integration Now Supports Hiding Comments (Moderation)

A small update for Instagram and Re:amaze! You can now hide public comments on imported Instagram comments directly in Re:amaze ...
/ Feature Updates

How to Use Influencer Video Marketing to Grow Your eCommerce

Guest Post by Estelle Liotard In our day and time, influencers can play a very important role in a company’s ...

Re:amaze Now Supports WooCommerce Meta Data On Order Information

If you're currently using WooCommerce with Re:amaze, you'll be glad to know that we now support the import of Metadata ...
/ Feature Updates

Re:amaze Now Supports Comment Imports For Facebook Dynamic Posts

As the title says, Re:amaze is now able to import comments on Facebook Dynamic Posts, which are posts generated from ...
/ Feature Updates

Re:amaze Now Integrates With Returnly!

We're extremely excited to announce a brand new integration between Returnly and Re:amaze! Returnly is one of the leading returns and ...
/ Feature Updates

Comment Moderation For Instagram Post Comments And Instagram Ad Comments

You can now hide and/or unhide comments on your Instagram post comments and Instagram Ads comments directly on Re:amaze! To ...
/ Feature Updates

Using Poor Reviews to Your Business’s Advantage

Guest Post by Jill Goodwin Every business owner dreads seeing one-star reviews pop up on their website or social media ...

How Bellzi is Making the World Cuter, One Plushie at a Time, with the Help of Re:amaze

Bellzi is the self-proclaimed curator of all things cute! Bringing adorable plushies to homes across the world, this company was ...
/ Case Studies

Tips to Align SEO and CRO Efforts in B2B eCommerce

Guest Post by Jasmine Williams source: pexels.com The methods of SEO (Search Engine Optimization) and CRO (Conversion Rate Optimization) are ...

Introducing Re:amaze Push Campaigns

We're extremely excited to share with you a brand new feature that is now built directly into the Re:amaze platform! ...
/ Feature Updates

8 Advantages of Social Media Marketing for Your E-commerce Business

Guest Post by Kevin Urrutia Image source There are many ways you can promote your brand and products online. One ...

Ecommerce Trends That Are Shaping the Way Businesses Sell Online

Guest Post by Kathryn Casna This is a re-post of an article originally published by Salesforce Digital commerce grew by ...

Preview And Test Your Chat Widget Configuration

You can now preview your chat widget's configuration on a hosted and dedicated testing page! When you've completed your setup ...
/ Feature Updates

Introducing Customer Notes For Re:amaze Contacts

We're excited to introduce a brand new feature in Re:amaze! Customer Notes! Customer Notes will allow you to keep important ...
/ Feature Updates