7 Things We Did to Double Our SaaS Paid Subscriptions in 2017.

Also 7 things you can copy to achieve great results. We’re the makers and builders of Re:amaze, a customer service ...

Introducing Customer Events

An important platform goal here at Re:amaze is to help you turn your customer service operations into a revenue-generation engine. Whether that's done ...
/ Feature Updates

New Tags Manager

Tags in Re:amaze just got a whole lot better! Introducing Tags Manager. Managing tags for your conversations is an essential ...
/ Feature Updates

Re:amaze Live Dashboard. Hello 2018.

It's a brand new year and we've got a brand new feature to help you make 2018 an absolute knockout! Introducing ...
/ Feature Updates

Office Hours and Blackout Dates

You can now add office hours and blackout dates for your Re:amaze by brand/store! If you use the Re:amaze Shoutbox ...
/ Feature Updates

What You Might’ve Missed #26

Weekly update time! Can you believe it's almost the end of 2017? But worry not, the team here at Re:amaze ...
/ Feature Updates

Typing Presence: See What Customers are Typing Before They Hit Send

Have you waited and waited and waited some more for customers to finish typing something? What if you could start ...
/ Feature Updates

Why Apple is Best When it Comes to Understanding Customers

A look at why Apple’s iPhone X will continue to excel amidst a smartphone revolution. Image Source: DigitalTrends.com 1. Empathy — We ...

What You Might’ve Missed #25

Are you getting ready for the holidays? We know we are. But that doesn't mean we're gonna stop pushing out ...
/ Feature Updates

10 Ways to Prepare for the Holidays with Re:amaze

The holiday season is both exciting and chaotic, especially for business and store owners. As shoppers come out of hibernation ...
/ Feature Updates

5 Must-Know Tips to Expand Your eCommerce Brand

Guest Post by Jordan Greene for Re:amaze. Jordan likes to be called Dan, is a travel writer, a full-time backpacker, ...

What You Might’ve Missed #24

Weekly Update Time! In this issue of What You Might've Missed you'll find nifty new features such as: Search for ...
/ Feature Updates

Automated Customer Satisfaction Surveys and Ratings

New Feature Announcement! Plus Plan users can now turn on Customer Satisfaction Surveys for each email channel. Re:amaze will now automatically ...
/ Feature Updates

5 Tips for Attracting and Retaining Social Media Users in eCommerce

Guest Post by OrangeTwig for Re:amaze. OrangeTwig is a SaaS platform that helps store owners and businesses automate social media ...

What You Might’ve Missed #23

Time for another issue of "What You Might've Missed". This series is designed to help those of you who're not constantly ...
/ Feature Updates

The Entrepreneur’s Guide to the eCommerce Galaxy

10 Simple advice to building a successful business in 2017. Guest Post by Ethan Brown for Re:amaze. Ethan is a ...

Welcome to the New Reamaze Dashboard

Remember when we got new shoes last year? It was almost exactly a year ago when we introduced the new ...
/ Feature Updates

How Your 1% Advantage Can Win You 99% Market Share

Why rethinking productivity will help you win the market. Image Source: Google Images Productivity is dead. More accurately put, the definition ...

What You Might’ve Missed #22

Updates to Reamaze happens daily! You're bound to miss something and that's what the "What You Might've Missed" series is ...
/ Feature Updates

What You Might’ve Missed #21

Here's September's first "What You Might've Missed". We've got updates, updates, and more updates! Stay in touch with us here ...
/ Feature Updates

Upscope Integration for Reamaze Brings Co-browsing to Your Conversations

Reamaze has partnered up with Upscope.io to offer business customer service teams with seamless screensharing and co-browsing capabilities! London-based startup Upscope.io ...
/ Feature Updates

ShipStation Integration for Reamaze

Reamaze's native integration with ShipStation is here! If you use ShipStation for order shipping or order fulfillment, you can easily ...
/ Feature Updates

Reamaze Knowledge Base FAQ Design Update

The Reamaze Knowledge Base FAQ has been updated with a brand new design! If you haven't added any custom HTML ...
/ Feature Updates

What 1-Click Will Mean For Your eCommerce Business

How to leverage 1-click to boost customer happiness and loyalty. Image Source: Chargebacks911 By now you will have heard that ...

What You Might’ve Missed #20

Feature update time! Here's what you might've missed since the last issue. To see all previous issues of "What You ...
/ Feature Updates

WooCommerce Integration Has Arrived

Reamaze has partnered up with WooCommerce to bring  you a powerful customer data integration layer right within your conversations with ...
/ Feature Updates

What You Might’ve Missed #19

Let's take a quick gander at what you might've missed in the past week! Printable Reports You can now print ...
/ Feature Updates

The Tesla Way of Making a Great Product

How to make your product a “no-brainer”. Source: Tesla.com The Tesla Model 3 is the electric car all of us ...

Reamaze <> BigCommerce Integration V2

The BigCommerce integration update is here! We've been hard at work to bring you the brand new BigCommerce dashboard in ...
/ Feature Updates

What You Might’ve Missed #18

Time for another issue of "What You Might've Missed"! Here are some of features that we might've managed to sneak ...
/ Feature Updates