Knowledge Base Lightbox
Self Service Mode
By default, the lightbox will load with a contact form. If you'd like the lightbox to display your Knowledge Base Articles and Search first, you can simply toggle the mode.
<a href="#" data-reamaze-lightbox="kb">Your Site's Custom Trigger</a>
Copy and place the above code anywhere in your HTML. Note that the only difference is the value of
data-reamaze-lightbox, which tells Reamaze you want
kb mode. You can have multiple triggers with different modes on the same page.
Open Specific Article
By default, Self Service Mode will open the Lightbox with your Knowledge Base index. If you'd like the lightbox to display a specific Knowledge Base Article you can specify the article via a data attribute.
<a href="#" data-kb-url="/kb/topic/article">Your Site's Custom Trigger</a>
Copy and place the above code anywhere in your HTML. Note that you'll need to change the value of the
data-kb-url attribute to the URL path of the article you'd like to load.
If you'd like to embed the Reamaze support UIs inline into your site, rather than (or on top of) via a shoutbox or lightbox, you can learn more about the embeddable UIs.
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