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Knowledge Base Lightbox

Self Service Mode

By default, the lightbox will load with a contact form. If you'd like the lightbox to display your Knowledge Base Articles and Search first, you can simply toggle the mode.

Widget lightbox kb

Installation

<a href="#" data-reamaze-lightbox="kb">Your Site's Custom Trigger</a>

Copy and place the above code anywhere in your HTML. Note that the only difference is the value of data-reamaze-lightbox, which tells Reamaze you want kb mode. You can have multiple triggers with different modes on the same page.

Open Specific Article

By default, Self Service Mode will open the Lightbox with your Knowledge Base index. If you'd like the lightbox to display a specific Knowledge Base Article you can specify the article via a data attribute.

Widget lightbox kb2

Installation

<a href="#" data-kb-url="/kb/topic/article">Your Site's Custom Trigger</a>

Copy and place the above code anywhere in your HTML. Note that you'll need to change the value of the data-kb-url attribute to the URL path of the article you'd like to load.

Next Step

If you'd like to embed the Reamaze support UIs inline into your site, rather than (or on top of) via a shoutbox or lightbox, you can learn more about the embeddable UIs.

Next: Embeddable Knowledge Base →