Shared inbox helpdesk for all your support channels. Built for your team.
Live chat with automated messaging, chatbots, and video calls for your website or web app.
Automate every business opportunity with pre-built and custom chatbots.
Increase re-engagement and boost sales with targeted push notification campaigns.
Leverage the power of AI to help you respond, create, and summarize.
Customizable and embeddable FAQ center to help customers help themselves.
Keep customers informed by alerting them when there’s an incident or outage.
Get more sales with real time customer activity monitoring and personal messages.
Re:amaze FAQCreate and organize your knowledge base content in the same customer service platform. Offer your customers a self-help experience unlike any other.
An easy-to-use and powerful FAQ designed to help you focus on delivering helpful content to your customers.
Powerful editor with rich content
Create your FAQ articles in Markdown or full HTML. We support both to give you absolutely control over how your content is displayed.
Public, internal, and draft articles
Control the visibility of your topics and articles. Work on articles in draft mode until you’re ready to publish. Set articles to internal only so only staff can access.
Give your customers the ability to search for any relevant content with powerful search using keywords, phrases, or even root words.
Drag and drop organizing
Reorganize your content the way you want with simple drag and drop sorting for both topics and articles. Updates are pushed to your FAQ in real time.
Re:amaze is fantastic. The app is very powerful and easy to implement. Their customer service team is really responsive, and have even added features based on our suggestions. Highly recommended!
Fully customizable. Fully embeddable.
Design your Re:amaze FAQ to match your brand and host it on its own domain. Or, embed it within your site or app. And better yet, show it off within Re:amaze Chat for a true self-help experience!
- Multi-brand support. Build a unique FAQ for each brand
- Rich content support via Markdown and HTML
- Real time search with powerful keyword meta tags
- Easy drag and drop sorting
- Customizable UI (HTML/CSS) and language settings
- Self hosted via default domain or custom domain
- Embeddedable on-site, in-app, and in Re:amaze Chat
- Quick article URL insertions in helpdesk
A self-help FAQ worth bragging about.
Create your FAQ today to help with SEO, to educate customers, and to document your expertise to generate trust.
See how your articles are performing and how helpful they are by adding your Google Analytics snippet.
Instruct Re:amaze to link directly to the Article embedded on your website if you’ve installed an Embedded FAQ on your site.
Join thousands of teams using Reamaze to impress customers.
Find out how with a free account.