A central hub for managing customer conversations.
Provide faster and professional support from anywhere.
- Internal staff notes, assignments, and reminders
- Tags manager for powerful search and reporting
- Quick answers using canned responses and templates
- Quick answers by injecting FAQ articles
- Personal email and mobile notifications
- Personal and channel signatures
- Customizable workflows and automation rules
- Customizable email appearance
Powerful data integration for intelligent customer insights.
Synchronized customer data via custom fields and data attributes shown automatically within customer conversations for faster than ever customer support.
Powerful 3rd party integrations help bring along customer data from apps you already use and love. As simple as plug and play.
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