Customer Data Attributes
When customers are authenticated you can also provide data attributes to describe the customer. These attributes will then be displayed within Re:amaze under the Contacts section and along with incoming customer conversations.
This can be useful for synchronizing application specific information into Re:amaze to make customer service even faster. You can also use our JSON API for server-to-server data syncing.
Make sure you have the Reamaze.js snippet installed from the Installation Step and authentication from the Auth & SSO Step.
Copy and place the above code anywhere in your HTML. Then, replace the values above with custom key-value pairs appropriate for the data you want to sync into Re:amaze.
Note: Each custom attribute value has a limit of 1000 characters.
Customer Data Attributes allow you to sync data into Re:amaze for each customer. But, if you're looking to sync custom data in for each individual conversation, Custom Form Fields is the way to go.
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