
Level Up Your Chat Widget with Re:amaze Quick Responses
Re:amaze has released a new feature to help you get the most out of your your Chat Widget. Now, when ...

Designing Effective Chatbots: Tips & Techniques
Designing effective chatbots requires thoughtful approach to ensure the bot is helpful, engaging, and user-friendly. With Re:amaze, building a chatbot that ...

3 Reasons You Need to Be Using Chatbots
The benefits of chatbots are numerous. They can answer common questions, handle orders and returns, and offer personalized product recommendations. They ...

How to Write Effective Knowledge Base Articles
Re:amaze comes with a built-in public Help Site ready to host your FAQ content. All you need to do is ...

Behind the Scenes: Enhancing Search Capabilities
At Re:amaze, we are always innovating and improving our services so that we can provide an exceptional product experience. A ...

File Type Download Restrictions: New Security Features from Re:amaze!
Boost your security measures with Re:amaze's latest offering: file download restrictions by file type! Now you have the power to ...

Streamline Customer Communication with Re:amaze and Meta Business Suite
Meta Business Suite centralizes the management of Facebook and Instagram accounts for small businesses and creators, providing a comprehensive suite ...


Customize Permalink Pages with CSS
At Re:amaze, we understand the importance of branding and personalization, which is why we're excited to announce that you can ...


Optimize Customer Engagement: Setting Durations for Cues in Re:amaze
With Re:amaze's Cue durations, you can optimize customer engagement by deciding exactly how long you want your Cues visible on ...


Live Chat Availability: Let Your Customers Know When You’re Busy
To help you enhance transparency with your customers, Re:amaze's Classic Chat now includes an automated message to update customers on ...


Using AI to Understand Customer Conversations
With Re:amaze, you can quickly understand customer conversations using our newest release: AI-Powered Conversation Sentiment Analysis. This new feature allows ...







Re:amaze Now Integrates with Loop!
We're excited to announce that Re:amaze now integrates with Loop! Loop is a returns management platform designed to streamline and ...


Translate Your Text To Your Customer’s Language using AI
If you haven't already tried our AI-powered text translation feature, make sure to read our announcement here and give it ...







Reset Article Vote History in Re:amaze FAQ
Allowing your customers to vote on the effectiveness of your FAQ articles can be a great signal for how well ...







Get a Recommended Response to Customers with AI
We've made AI even easier to use with Recommended Responses! When customers write in, our AI assistant will follow along ...


Multi-Select Conversation Tags
Announcing a small but useful update to Re:amaze advanced search capabilities! You can now select multiple tags in order to ...


Introducing Conversation Starters for Re:amaze Chat, Powered by AI
Re:amaze Chat is now more powerful than ever! You can now improve the odds of generating more engagement from website ...







Better Customer Engagement with Actionable Cues and AI-Generated Content
Great news! We've made some significant changes to that Re:amaze Chat Widget's greeting message system. The first major change is ...







Twitter Integration Is No Longer Supported
Due to recent changes to Twitter’s policies on third-party Application Programming Interface (API) integrations, the ability to connect your Twitter ...


Introducing The New Re:amaze AI FAQ Bot
Introducing The New Re:amaze AI FAQ Bot Re:amaze FAQ is one of the most popular and powerful features which comes ...


Questions and Answers with Re:amaze AI
We've added a brand new AI feature to Re:amaze that allows you to ask any question about a conversation. Questions ...


Create Response Templates with AI
Creating response templates in Re:amaze has never been easier! Now powered by AI, response templates can be created based on ...


Translate Messages with AI
You can now translate incoming messages into the language of your choice! Best of all, this feature is powered entirely ...


Google Business Messages Integration For Re:amaze
Do you have a Google My Business listing for your business? If so, you're probably intimately familiar with Google Business ...


Bulk Delete Spam Conversations
You can now bulk delete spam conversations in your Re:amaze-connected email inboxes without having to archive them first! ...


Reply and Remind Conversation
You can now easily reply to customers in any conversation and automatically set a reminder to follow up on a ...


The Perfect E-Commerce Customer Service Software: Re:amaze vs Zendesk vs. Intercom vs. Gorgias
Providing exceptional customer service is paramount for businesses striving to build lasting relationships and stand out in a competitive market ...


Introducing Re:amaze AI (Beta)
AI is here! Over the past few months we've witnessed the rise of AI in a wide range of practical applications ...


New Feature Update: Integrated Product Insertion in Chatbots to Enhance Customer Support
As businesses continue to embrace digital transformation, customer service has become a crucial aspect of their success. With customers demanding ...


Now you can send account invoices directly from Re:amaze
We are thrilled to announce a new feature for Re:amaze that will make it even easier for our customers to ...