You can now limit access for users to move conversations between brand and channels they have and don't have access ...

Automated Workflows have always been an essential tool to make Re:amaze more efficient for your day-to-day tasks. Over the past ...

You can now more easily connect your Microsoft Outlook and Office 365 emails to your Re:amaze email channels via Custom SMTP. If ...

Re:amaze has just introduced a newly updated FAQ article editor which includes the ability to type content using WYSIWYG HTML ...

The new "Me" filter is designed to make conversations related to your activities easier to find and much more relevant in ...

There's a new Pipedrive integration for Re:amaze! The original integration allowed you to view open deals within each customer conversation and easily ...

Re:amaze has just added a "Zero Response Rate" report that displays the percentage of conversations that are resolved without a staff reply ...

As of today, Atlassian's HipChat and Stride service will no longer be supported by Re:amaze. Back in late 2018, Atlassian ...

It's here! Re:amaze and Octane AI has officially partnered up to offer seamless AI assisted customer service for eCommerce businesses ...

Image Credit: Google via https://about.zination.com/ If someone were to ask you to name the first eCommerce company that existed, what ...

Starting on Wednesday, March 13th 2019, you'll be able to utilize Re:amaze's latest chatbot, the Order Bot! Get started here ...

Quick update again for Re:amaze Roles and Permissions! You can now grant or remove access for accessing Shopify data when ...

Workflows is an essential part of making Re:amaze work more efficiently for your team. From auto-replying to auto-tagging, and from ...

Re:amaze has just introduced a new feature that allows you to tag multiple conversations at once within your inbox. To enable the menu ...

Did you know that Re:amaze currently offers over 25 awesome integrations with apps you already use and love? If you ...

Long conversations can lead to long threads. And long threads can leads to scrolling fatigue. In worse cases, long threads ...

We've added a new ability to Re:amaze Roles and Permissions to allow an admin to remove the ability to delete ...

Cues are a powerful way to deliver targeted messages automatically and in a scalable way. Re:amaze's targeting rules allow you ...

Have you ever scrambled to find a pen and paper to jot some notes down during a phone call with ...

Have you ever wanted to send a conversion over to a specific department in your company? Well now you can! Introducing ...

Do you often use FAQ articles and response templates to respond to customers? We've now made it easier to input ...

Say goodbye to the days you would only be able to see your permalink conversations in plain text. You can ...

Our iOS app v.1.17 is now available for download on the App Store, which includes the new split-view capability. Now ...

We're super excited to be introducing our latest technology partner, PieSync! PieSync offers an easy way for businesses to synchronize ...

Ever wanted to find out if there are other customers in your Re:amaze Contacts database from the same company? You ...

A variety of factors can be attributed to undeliverable emails that bounce. Customers might leave an invalid email address, there could ...

Do you currently receive long HTML emails in your Re:amaze dashboard? Perhaps you're experiencing very long threads that make things ...

6 often neglected reasons to switch to quick deliveries today This is a Guest Post by Isha Mandloi. Isha is ...

There's no reason to wait for a large volume reports export and disrupt a busy day talking to customers. Oftentimes ...

Using Cues on a daily basis but wish a Chatbot can step in to help once in a while? That's ...