Better Thread Navigation For Re:amaze Conversations!

Last Updated on March 7, 2019 by David

Long conversations can lead to long threads. And long threads can leads to scrolling fatigue. In worse cases, long threads can lead to finger cramps!

We’ve made a few important changes to the way messages are displayed and how you scroll through the Re:amaze dashboard.

  1. You now have access to a Quick Scroll feature that will allow you to instantly jump to the beginning of a conversation or to the end of a conversation.
  2. You can now also enjoy collapsed messages when customers message you back to back. Rather than displaying each as a separate message, back to back messages come in next to each other and will reduce the amount of scrolling you need to perform!