Great news! You can now import in your Facebook Lead Ads into Re:amaze in a dedicated support channel. If you currently use ...

Customer success is one of the most important parts of any SaaS business model, and the onboarding process is where ...

We're making the creation of manual and automated workflows in Re:amaze a much easier affair. The user interface for Re:amaze ...

After more than two weeks of public beta testing, we're super excited to be announcing Re:amaze Intents! Intents is an ...

Another Shopify update! When a customer places an order, Re:amaze will now automatically look for the most recent conversation that the ...

You can now add a subject line to your Re:amaze Response Templates! Subject lines are automatically omitted when you're using ...

You can now easily pull up your Shopify store's inventory directly in Re:amaze conversations and insert product links with a ...

Managing a team of customer service agents can be a complicated task for managers. When you have customer service agents across different ...

Classic Live Chat just got another improvement! If workload distribution among your staff is a top priority, the smart assign ...

If you have Instagram connected to Re:amaze, you'll now automatically receive imports whenever your Instagram account is mentioned by another ...

Guest Post for Re:amaze by Heather Reading. Heather Redding is a content manager for rent, hailing from Aurora. She loves ...

In this case study, we're interviewing Lee Newell, Managing Director at Foundry Coffee Roasters, about Re:amaze and their experience with ...

Setting up custom SMTP for Gmail and G Suite is now easier than ever! We've just released an updated integration for Google's Gmail using an ...

Managing customer comments in a particular Facebook can be quite chaotic especially if it's a post that's generating a lot ...

RingCentral is a premium solution for businesses looking for an all-in-one cloud phone, video conferencing, team messaging, and contact center platform ...

JustCall is a cloud-based phone system for support teams and offers your team an unparalleled, anytime, anywhere, any device phone system ...

Based on your recent feedback, we've officially moved the customer data attributes module to the right side of the navigation menu ...

You can now create personal response templates in Re:amaze! Go beyond sharing company-wide response templates and truly personalize the experience ...

Re:amaze Workflow Automation is an important part of boosting efficiency within your support operations. Over 88% of Re:amaze users have ...

In this case study, we're talking with Michael Patten, CashFlowTool's Product Manager, about how Re:amaze helped streamline their customer service processes ...

Guest Post for Re:amaze by Sam Makad. Sam Makad is an experienced writer and marketing consultant. His expertise lies on ...

You can now obtain a quick at-a-glance report on the manual actions your staff members are taking on conversations such ...

You've been able to assign conversations or groups of conversations to entire departments for a while now. If you need ...

You can now compose your Re:amaze replies in glorious HTML using our new WYSIWYG (What You See is What You ...

ReCharge Payments is the leading platform to launch and scale your subscription business on Shopify. Over 10,000+ Shopify stores like ...

One of the most important reasons we love working with clients in the eCommerce industry is hearing about all of ...

Re:amaze’s Android app gives you the ability to amaze customers while you’re on the go! With real time notifications and mobile ...

Re:amaze’s iOS app gives you the ability to amaze customers while you’re on the go! With real time notifications and ...

Re:amaze supports certain dynamic variables for Response Templates, Autoresponders, and Workflow Responses. Variables are related to the customer associated with ...

Classic Live Chat is a great chat mode to use if you're staffed for dedicated live chat sessions with customers ...