Feature Update: Customizable Conversation Permalink Pages
At Re:amaze, we understand the importance of branding and personalization, which is why we're excited to announce that you can ...
Feature Update: Cue Durations
Cues just got even better! You can now specify a duration for the Cues you create in Re:amaze. What does ...
Feature Update: Keep Customers Informed with Automatic ‘Staff Busy’ Messages
To help you enhance transparency with your customers, Re:amaze's Classic Chat now includes an automated message to update customers on ...
Feature Update: Introducing Quick Responses for Chat Widget Interactions
We've released a new feature that makes your Chat Widgets better. Now, when building or modifying your Shoutbox Greeting, you ...
Feature Update: Enhanced Staff Permissions
We're excited to announce the new staff permissions: Manage Personal Shifts and Manage Staff. These permission options will provide you ...
Feature Update: Conversation Sentiment Powered by Re:amaze AI
We're excited to introduce our newest release: AI-Powered Conversation Sentiment Analysis. This new feature allows you to quickly understand the ...
New Feature Update: Disable Customer Attachments
We're excited to announce the release a new feature on our platform: the ability to disable attachments in Chat. With ...
Re:amaze Now Integrates with Loop!
We're excited to announce that Re:amaze now integrates with Loop! Loop is a returns management platform designed to streamline and ...
Translate Your Text To Your Customer’s Language using AI
If you haven't already tried our AI-powered text translation feature, make sure to read our announcement here and give it ...
Reset Article Vote History in Re:amaze FAQ
Allowing your customers to vote on the effectiveness of your FAQ articles can be a great signal for how well ...
Get a Recommended Response to Customers with AI
We've made AI even easier to use with Recommended Responses! When customers write in, our AI assistant will follow along ...
Multi-Select Conversation Tags
Announcing a small but useful update to Re:amaze advanced search capabilities! You can now select multiple tags in order to ...
Introducing Conversation Starters for Re:amaze Chat, Powered by AI
Re:amaze Chat is now more powerful than ever! You can now improve the odds of generating more engagement from website ...
Better Customer Engagement with Actionable Cues and AI-Generated Content
Great news! We've made some significant changes to that Re:amaze Chat Widget's greeting message system. The first major change is ...
Twitter Integration Is No Longer Supported
Due to recent changes to Twitter’s policies on third-party Application Programming Interface (API) integrations, the ability to connect your Twitter ...
Introducing The New Re:amaze AI FAQ Bot
Introducing The New Re:amaze AI FAQ Bot Re:amaze FAQ is one of the most popular and powerful features which comes ...
Questions and Answers with Re:amaze AI
We've added a brand new AI feature to Re:amaze that allows you to ask any question about a conversation. Questions ...
Create Response Templates with AI
Creating response templates in Re:amaze has never been easier! Now powered by AI, response templates can be created based on ...
Translate Messages with AI
You can now translate incoming messages into the language of your choice! Best of all, this feature is powered entirely ...
Google Business Messages Integration For Re:amaze
Do you have a Google My Business listing for your business? If so, you're probably intimately familiar with Google Business ...
Bulk Delete Spam Conversations
You can now bulk delete spam conversations in your Re:amaze-connected email inboxes without having to archive them first! ...
Reply and Remind Conversation
You can now easily reply to customers in any conversation and automatically set a reminder to follow up on a ...
The Perfect E-Commerce Customer Service Software: Re:amaze vs Zendesk vs. Intercom vs. Gorgias
Providing exceptional customer service is paramount for businesses striving to build lasting relationships and stand out in a competitive market ...
Introducing Re:amaze AI (Beta)
AI is here! Over the past few months we've witnessed the rise of AI in a wide range of practical applications ...
New Feature Update: Integrated Product Insertion in Chatbots to Enhance Customer Support
As businesses continue to embrace digital transformation, customer service has become a crucial aspect of their success. With customers demanding ...
Now you can send account invoices directly from Re:amaze
We are thrilled to announce a new feature for Re:amaze that will make it even easier for our customers to ...
Re:amaze Provides Their Top Ecommerce SEO Tips
There’s a lot to consider when building and managing a website, what hosting service to use, which page builder to ...
Are You Doing These 5 Things That May Be Hurting Your Ecommerce Sales?
Have you been feeling like you’ve been stuck in a rut of bad ecommerce practices? Maybe you feel like sales ...
WordPress One-Click Publish Now Live for Re:amaze Chat Widget and Cues
Connecting your WordPress site has never been easier! What does this mean? You can connect your website simply by using ...
Feature Highlight #1: Push Campaigns
This month we’re taking a closer look into push campaigns and how they can benefit your ecommerce business. If you’re ...