Last Updated on April 1, 2024 by Holland Rocha
We’re excited to announce the release a new feature on our platform: the ability to disable attachments in Chat. With this new feature, embeddables like Chat and Contact Forms will no longer allow customers to attach files and images.
Attachments in chat conversations can sometimes pose security risks, opening the door to spam and malware attacks. By disabling attachments, you can create a safer and more secure environment for your agents. With this feature enabled, you can rest assured that your communication channels are safeguarded against potential threats.
Enabling the attachment disablement feature is quick and easy. Simply navigate to your Chat settings and locate the option to disable attachments.
