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Strategy

6 Simple Steps to Acquire Customers for Your Business

6 Simple Steps to Acquire Customers for Your Business
March 26, 2022

One of the main concerns for any eCommerce business is acquiring new customers. When it comes to marketing to customers your plan should be two-fold focusing on both acquisition and retention. Having a plan for both is equally important, as you need to consistently bring on new customers and then put efforts in to maintain … Continue reading “6 Simple Steps to Acquire Customers for Your Business”

The Key to Gen Z Is a Customer-Centric Mindset

The Key to Gen Z Is a Customer-Centric Mindset
June 21, 2018

Guest Post by Nathan Sykes. Nathan is the editor of Finding an Outlet. To read the latest in business and technology news, follow Nathan on Twitter @nathansykestech. Generation Z consists of people born after 1995. Unlike Millennials and Generation X, Gen Z grew up with the internet as a part of their lives. This large … Continue reading “The Key to Gen Z Is a Customer-Centric Mindset”

What 1-Click Will Mean For Your eCommerce Business

What 1-Click Will Mean For Your eCommerce Business
August 19, 2017

How to leverage 1-click to boost customer happiness and loyalty. Image Source: Chargebacks911 By now you will have heard that on September 20th, 2017, Amazon’s patent for 1-Click will expire. If you’re not familiar with 1-Click, here’s a description of the feature from Amazon: When you place your first order and enter a payment method … Continue reading “What 1-Click Will Mean For Your eCommerce Business”

Categories

  • Case Studies (35)
  • Customer Service Best Practices (127)
  • Feature Updates (416)
  • Insights (18)
  • medium (1)
  • News (3)
  • Re:amaze Articles (11)

Articles From Our Publication

  • Advance Your Business Marketing with These 6 Tips
  • Best Practices for Your Support Team and How to Become the Best Support Team in eCommerce
  • 6 Simple Steps to Acquire Customers for Your Business
  • Top 5 Questions Customers Ask Ecommerce Chatbots
  • The Best Way to Utilize Meta Business Suite to Run Your Business on Facebook and Instagram
  • Drive Product Sales with These 5 Tips Using Chatbots
  • 7 Ways Chatbots Are Enhancing Conversational Commerce for eCommerce Businesses
  • How to Build Better Relationships with Your Customers Through Email
  • Everything You Need to Know About Getting Started with Chatbots
  • A Better Approach to User Retention to Boost Growth in 5 Simple Steps
  • How to provide insanely good customer service as an eCommerce business
  • Applying Email Marketing To Improve eCommerce Sales
  • How to Optimize Your E-Commerce Website for Success
  • 4 Tips For Using Instagram For Customer Relations In 2020
  • Understanding Your E-commerce Website Data to Increase Sales
  • Best Paid Product Research Tools For A Successful Online Store
  • Actionable Measures That Uplift Your Sales In Conversational Marketing
  • Amazon Sellers Are Using Facebook Chatbots To Cheat Their Way To Good Reviews
  • 6 Mistakes Nearly Everyone Makes When Starting Remote Work (and What to Avoid)
  • 13 Essential Ways You Can Boost Customer Engagement Indefinitely
  • Tips for Using Small Business Relief Funds to Grow Your Business
  • The Best Shopify Shipping Apps to Help Increase Sales for Your eCommerce Store
  • Training and Development for Customer Service During a Crisis
  • 7 Ways to Avoid Wasting Time While Working From Home (pandemic or not)
  • Problems and Benefits of AI Chatbots That You Should Know
  • The Complete Guide to Using Chatbots to Support Your Educational Platform or eCommerce Business
  • How eCommerce Businesses Use Live Chat, Chatbots, and Automation to Scale Their Business
  • The Complete Guide to Promoting Your Online Health Food Store
  • Top 10 Shopify Apps to Use for Success in 2020
  • Top Online Apparel Companies Have Secrets to Their Business Success
  • How To Reduce Customer Service Costs Without Hurting Your Business
  • Better, Faster, Stronger Health & Fitness Marketing
  • Tips for Creating a Better Business Plan for Your Online Beauty and Makeup Business
  • How To Reduce Customer Service Costs Without Hurting Your Business
  • Understanding How Customers Interact With Your Business Can Drive More Sales
  • How High-Quality Data Drives Better Customer Service Experiences
  • How to Make Your Customer Service More Predictive Instead of Reactive
  • Customer Service Is More Than Just A Cost Center For Your Business
  • How To Win Over More Customers Using Conversational Commerce
  • Understanding Why Every Customer Touchpoint Is An Opportunity For Great Customer Service
  • Why Social Media Is A Customer Service Channel You Need To Optimize Properly
  • Tips for Great Social Customer Service in the Cloud
  • Are Chatbots Killing or Enhancing Customer Satisfaction?
  • The Key to Attracting Millennial Attention
  • From UX to Brick and Mortar Lessons: The Changing Face of eCommerce
  • How to Understand Conversational Commerce and Adopt it for Your Brand
  • The World of Chatbots
  • Customer Service Automation and What Not to Do
  • Get up to 11x Conversions on Your Website Using Live Chat
  • How to Leverage Live Chat for Better Customer Service and Sales
  • What Your FAQ Says About Your eCommerce Business
  • How Your SaaS Pricing Affects Your Target Audience
  • 7 Things We Did to Double Our SaaS Paid Subscriptions
  • Why Apple is Best When it Comes to Understanding Customers
  • 5 Tips for Attracting and Retaining Social Media Users in eCommerce
  • How Your 1% Advantage Can Win You 99% Market Share
  • Guest Post: How Intelligent Customer Service can Help You Drive Loyalty, ROI, and Revenue
We also wrote the book on Customer Support

Literally.

We're passionate about Customer Support so we set out to document our experiences in a book centered on best practices.

Our book includes interviews with some of the top customer support organizations in the industry and shows you what it takes to deliver consistent, high-level support, whether you're a one person startup or a Fortune 500 enterprise.

Customer Service Handbook

Read Now!

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