Enforcing Data Policy with Re:amaze Assistant
Numerous countries around the world must abide by local governing laws when it comes to data handling for online business ...
Homeschool Curriculum Publishing Company, Notgrass History, Increases Customer Appreciation by 49% With Re:amaze
Are you a busy parent that is homeschooling your child? Have you ever struggled to teach history and make learning a fun experience ...
Nursing Study Prep and Education Platform, NRSNG, Cuts Customer Support Response Times by 50% With Re:amaze
You or probably someone you know is a nurse. Nurses are in high demand across the country as the Baby ...
Childhood Education Subscription Service, CreativKits, Boosts Customer Satisfaction and Reduces Response Times to Minutes with Re:amaze
What do you do when you have two children and are having a hard time keeping them occupied with valuable ...
How to Find and Qualify a Virtual Assistant for Your Remote Customer Service Team
Guest Post for Re:amaze by Anja Jeftovic of LTVplus. LTVplus is a leading provider in virtual assistants for online businesses ...
Adding Quick Responses to Re:amaze Cue Action Buttons
There are times when you want to message customers automatically but also want them to take action immediately. If there's ...
Re:amaze Shopify Integration Now Supports Order Timelines
For those of you using Shopify and Re:amaze, you can now access an order's timeline of events directly through the Shopify ...
The Key to Attracting Millennial Attention
Guest Post by Michael Deane for Re:amaze. Michael is an editor behind a small online business and marketing hub, called ...
Quality of Life Improvements to Re:amaze UI and UX
If you haven't noticed already, we've made several major changes to the Re:amaze dashboard to improve your quality of life ...
From UX to Brick and Mortar Lessons: The Changing Face of eCommerce
Guest Post: Nathan Sykes is the editor of Finding an Outlet. To read the latest in business and technology news, ...
Customer Service Automation and What NOT to Do
Guest Post by Michael Deane. Michael is an editor behind a small online business and marketing hub, called Qeedle. Automation ...
Re:amaze Workflows Report Now Shows Processed Conversations
We've added a new update to our Workflow Report. You now have the ability to click out to view a ...
New Re:amaze Roles and Permissions for Setting Max Chats and Managing Roles
We've updated Re:amaze Roles and Permissions to include two new settings to give you more control over how your staff ...
Re:amaze Chatbots Can Now Automatically Escalate Unanswered Messages and Be Turned Off During Office Hours
Our team is continuing to make improvements to Re:amaze Chatbots based on your feedback! New to Chatbots is the ability ...
Try The Brand New Re:amaze And Amazon Integration!
You asked for it, so we created it – the Re:amaze and Amazon integration is finally here! If you sell ...
Re:amaze Cues Now Supports Custom Fields and an Advanced Option to Disable Clicks
Cues are a great way to automatically engage customers who're on your website and actively browsing. In the past several ...
Export Your Outbound Report as CSV Files
Re:amaze has just made a new update to the Outbound Report – you now have the ability to export Outbound ...
Australian Organic Lifestyle Fashion Brand Boody Replaces Intercom with Re:amaze for Better Customer Service
See what Oriane Perrin, Head of Marketing at Boody has to say about how Re:amaze out performs Intercom and helps ...
All Natural Health and Beauty Brand Art of Skin Care Increases Customer Engagement with Re:amaze
Read our interview with Jeana LeClerc, Founder and CEO at Art of Skin Care and how she adopted Re:amaze to ...
Leading Apple Marketplace Vendor Mac of all Trades Boosts Customer Review Rating by 42% using Re:amaze Automation
Read about how Amato Cole, eCommerce Manager at Mac of all Trades, used Re:amaze to transform their customer service into ...
Eco-Conscious Baby Product Company Hello Charlie Streamlines Customer Service with Re:amaze Chatbots
See how Vanessa Layton, Founder and Owner of Hello Charlie leverages Re:amaze Chatbots to help customers efficiently About Hello Charlie ...
Fastest Growing Protein Bar Company Built Bar Boosts Customer Service Speed by 5.6X with Re:amaze and Smile.io
How do you handle the overwhelming amount of customer conversations when you become the fastest growing protein bar company in ...
Reassigning Conversations in Re:amaze Now Defaults to You
We've made a small change to the way Reassigning works in Re:amaze. It now defaults to you to save from ...
New Permission Setting for Moving Conversations Across Brands and Channels
You can now limit access for users to move conversations between brand and channels they have and don't have access ...
Re:amaze Advanced Workflows Update (Must Read!)
Automated Workflows have always been an essential tool to make Re:amaze more efficient for your day-to-day tasks. Over the past ...
Connecting Microsoft Outlook and Office 365 Emails to Re:amaze Using New OAuth (Open Authentication)
You can now more easily connect your Microsoft Outlook and Office 365 emails to your Re:amaze email channels via Custom SMTP. If ...
Re:amaze Now Supports Full HTML WYSIWYG (What You See Is What You Get) FAQ Editor
Re:amaze has just introduced a newly updated FAQ article editor which includes the ability to type content using WYSIWYG HTML ...
New “Me” Filter for Re:amaze
The new "Me" filter is designed to make conversations related to your activities easier to find and much more relevant in ...
Re:amaze and Pipedrive (Updated Integration)
There's a new Pipedrive integration for Re:amaze! The original integration allowed you to view open deals within each customer conversation and easily ...
New Zero Response Rate Report for Re:amaze
Re:amaze has just added a "Zero Response Rate" report that displays the percentage of conversations that are resolved without a staff reply ...
