Inbox
Shared inbox helpdesk for all your support channels. Built for your team.
Chat
Live chat with automated messaging and chatbots for your website or web app.
Chatbots
Automate every business opportunity with pre-built and custom chatbots
Live
Get more sales with real time customer activity monitoring and personal messages.
FAQ
Customizable and embeddable FAQ center to help customers help themselves.
Status Page
Keep customers informed by alerting them when there’s an incident or outage.
Stripe, Twilio, Mailgun, and Friends Shed Light on Support and Team Building
Get the Customer Service Handbook by the Re:amaze Team!
The following infographic is comprised of data extracted from our book "Customer Service Handbook: A Guide to Great Teams and Cultures".
We talked to 35 companies, including Stripe, Twilio, and Mailgun, to get a sense of what it takes to run a great customer support organization. While every company is different, there were some trends that we could identify as benchmarks for great customer support.
Whether you're a one person shop or a growing enterprise, great customer service is something you should hang your hat on. See how you stack up.
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