Re:amaze Inbox

A shared inbox for your entire team to manage customer conversations from multiple channels such as email, Facebook, Messenger, Instagram, Twitter, and even SMS/MMS text messages.
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A central hub for managing customer conversations.

Designed for close team collaboration.
Re:amaze has made customer service so much more efficient! We are able to view the customer's order number, items ordered and order history - without ever having to leave the customer's message. It has made response time faster and information exchange shorter, which makes our employees and customers happy!

Provide faster and professional support from anywhere.

Use the Re:amaze web dashboard, mobile app, or even email to reply to customers.
  • Internal staff notes, assignments, and reminders
  • Tags manager for powerful search and reporting
  • Quick answers using canned responses and templates
  • Quick answers by injecting FAQ articles
  • Personal email and mobile notifications
  • Personal and channel signatures
  • Customizable workflows and automation rules
  • Customizable email appearance

Powerful data integration for intelligent customer insights.

Re:amaze Inbox is completely transparent to customers. All they will experience is unparalleled speed and precision.

Synchronized customer data via custom fields and data attributes shown automatically within customer conversations for faster than ever customer support.

Powerful 3rd party integrations help bring along customer data from apps you already use and love. As simple as plug and play.

Want to talk to someone on our team?

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Join thousands of teams using Reamaze to impress customers.

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