Twilio

Connect your Twilio SMS/MMS number to Re:amaze for conversations

How it works with Re:amaze

Your Twilio SMS/MMS number can be connected to Re:amaze alongside your other channels such as email. When customers send you a text message through Twilio, you’ll be able to receive that text message in your Re:amaze shared inbox and collaborate with your teammates on it. Replies sent from Re:amaze will be delivered to the customer via text message by Twilio.

What you can do with Twilio

  • Receive SMS/MMS messages sent by customers in Re:amaze shared inbox
  • Respond to SMS/MMS messages
  • Collaborate on SMS messages with other agents
  • Send and receive image attachments
  • Run automated workflows on SMS/MMS messages

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