Slack

Get conversation and message notifications in your Slack Channels

How it works with Re:amaze

The Slack integration for Re:amaze allows you to connect your internal Slack account to your Re:amaze account and receive conversation and message notifications directly in a Slack channel of your choice. Make customer service even more collaborative by discussing issues amongst your team before replying to customers.

What you can do with Slack

  • Map your Re:amaze brands to your Slack Channels
  • Subscribe to notifications for things like new conversations, customer replies, staff replies, internal notes, and even reminders
  • Map your Re:amaze staff agents with your Slack team members and easily handoff notifications to the right people

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