Get conversation and message notifications in your Slack Channels
How it works with Re:amaze
The Slack integration for Re:amaze allows you to connect your internal Slack account to your Re:amaze account and receive conversation and message notifications directly in a Slack channel of your choice. Make customer service even more collaborative by discussing issues amongst your team before replying to customers.
What you can do with Slack
- Map your Re:amaze brands to your Slack Channels
- Subscribe to notifications for things like new conversations, customer replies, staff replies, internal notes, and even reminders
- Map your Re:amaze staff agents with your Slack team members and easily handoff notifications to the right people