Inbox
Shared inbox helpdesk for all your support channels. Built for your team.
Chat
Live chat with automated messaging, chatbots, and video calls for your website or web app.
Chatbots
Automate every business opportunity with pre-built and custom chatbots.
Push Campaigns
Increase re-engagement and boost sales with targeted push notification campaigns.
AI
BETA
Leverage the power of AI to help you respond, create, and summarize.
FAQ
Customizable and embeddable FAQ center to help customers help themselves.
Status Page
Keep customers informed by alerting them when there’s an incident or outage.
Live
Get more sales with real time customer activity monitoring and personal messages.
ManyChat
Allow your ManyChat driven chatbot to work with Re:amaze on Facebook Messenger
How it works with Re:amaze
ManyChat is a popular chatbot platform for businesses that rely on Messenger. If you're already using ManyChat it'll work with Re:amaze without any customization as long as your connect your Facebook Messenger account to Re:amaze.
When customers are interacting with the ManyChat chatbot via quick select buttons, these messages do not arrive in Re:amaze as they are bot-driven. As soon as the customer wishes to talk to a human agent and selects this option via a quick select button, the conversation will be escalated to your Re:amaze Inbox.
What you can do with ManyChat
- See a history of the chatbot's conversation with the customer when it gets escalated to your support team
- Respond directly to the customer from Re:amaze following the chatbot's interaction
- See all ManyChat chatbot's resolved (closed) conversations with customers in Re:amaze's Bot Resolved filter