Inbox
Shared inbox helpdesk for all your support channels. Built for your team.
Chat
Live chat with automated messaging, chatbots, and video calls for your website or web app.
Chatbots
Automate every business opportunity with pre-built and custom chatbots.
Push Campaigns
Increase re-engagement and boost sales with targeted push notification campaigns.
AI
BETA
Leverage the power of AI to help you respond, create, and summarize.
FAQ
Customizable and embeddable FAQ center to help customers help themselves.
Status Page
Keep customers informed by alerting them when there’s an incident or outage.
Live
Get more sales with real time customer activity monitoring and personal messages.
Jira Software
Connect Re:amaze to your favorite issue tracking platform
How it works with Re:amaze
Jira allows your support and technical support teams to easily obtain customer feedback and create new issues in Jira so your entire team has visibility into the feedback provided. You can also link to existing issues. Great customer service is deeply rooted in your ability to not only answer questions efficiently but to follow up with answers after something has been fixed or built for the customer. The Re:amaze Jira integration allows you to seamlessly talk to customers, track customer issues, update issues, and report back to customers all in one view.
What you can do with Jira Software
- Create Jira issue based on Re:amaze conversation
- Link conversation to existing Jira issue ID
- File as different Jira issues such as Bug or Story
- Edit Jira issue
- Unlink conversation from Jira issue