See customer order data, process refunds and cancellations, and add chat to your store

How it works with Re:amaze

This is a native integration with Re:amaze and allows you to streamline customer service conversations by accessing customers’ BigCommerce order information and data. This integration will also allow you to add Re:amaze embeddable widgets such as live chat, automated messaging, contact forms, and FAQs directly to your BigCommerce storefront without any coding or altering of theme templates. Re:amaze utilizes BigCommerce’s Scripts API for one-click publishing of widgets! You’ll also be able to leverage powerful BigCommerce dynamic variables to create automated response templates and workflows to reply to customers instantly.

What you can do with BigCommerce

  • Showing all orders
  • Able to page through orders
  • Showing items purchased
  • Showing fulfillments and refund information
  • Showing order status (archived, cancelled, etc.)
  • Ability to refund each order
  • Ability to cancel each order
  • Create automated messages with dynamic variables

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