Want to add a chat widget to your website, store, or app?

Use Re:amaze to easily add live chat and real time messaging to your website, store, or app in under 5 minutes flat! Add custom form fields to collect important customer date or add a Re:amaze Cue to proactively engage your visitors!

Join thousands of businesses who use Re:amaze to amaze customers daily by creating a 100% free trial account!

Multi-channel Helpdesk
Bring in chat, email, Facebook, Messenger, Instagram, Twitter, and SMS/MMS messages
FAQ Management
Allow customers to search for their own answers in a public or embeddable FAQ.
Embeddable
Roll our support UI into your online store, SaaS, site, or support portal with a few snippets.
Automation
Automate Customer Satisfaction Surveys, send auto replies, and auto assign.
Team Presence
See when your team is viewing and replying to customer conversations.
Reporting
Stay on top of your conversation volume and response times with built in reporting features.

What else can Re:amaze do for my business?

Re:amaze works with all the support channels you already use to help customers every day.

Stop jumping back and forth between applications to help customers. Integrate your favorite channels with Re:amaze and give your team a single shared dashboard to help customers. No more dropping-the-ball or thing falling through the cracks.

Re:amaze Chat and Classic Chat is always on and always ready so your customers can message you.

The fully customizable Shoutbox supports a wide range of language settings, icons, colors, and even office hours! Use the Re:amaze Embed Builder to design to your heart’s content. No coding required.

Send targeted messages automatically to online customers and visitors using custom rules and conditions.

Convert customers faster by engaging them at the right time in the right place. Send product updates, share important announcements, prevent shopping cart abandonment with a special discount, or simply invite them to chat. Rea:amaze Cues does it all.

Add Call-to-Action buttons to take advantage of every interaction. Re:amaze Cue buttons support standard URLs and custom JavaScript so you can customize each experience.

Create FAQ and Knowledge Centers for your customers so they search for their own answers.

Build your FAQ and pack them with unlimited topics and articles. Re:amaze FAQ supports full HTML and rich markdown formatting. Advanced keyword search with machine learning will always ensure your customers can find what they’re looking for.

Deploy your FAQ within Re:amaze Chat, host your FAQ on your own domain, or embed it in-line with your website content. FAQ articles can also be injected easily into your replies!

Re:amaze is designed for close collaboration between teammates. See what other agents are working on.

Re:amaze includes standard features such as:

  • Agent co-browsing
  • Internal notes
  • Collision detection
  • Agent handoffs, reassigning
  • Reminder scheduling
  • Response templates
  • Conversation tagging
  • Event tracking
  • Conversation permalinks
  • Read/unread indicators

Keep your team running like a well oiled machine.

Customer Satisfaction Surveys to help you guage how happy customers are, sent automatically.

Satisfaction surveys can be sent automatically on behalf of your team after chat and email conversations end. Find performance reports like ratings, volume, response time, and individual staff metrics in Re:amaze.

Never fly blind again!

Loaded with integrations to help you stay in sync. Re:amaze works with some of the best apps in the world.

You won’t have to switch away from your favorite apps you use on a daily basis. Our native integrations with a wide range of apps offers you and your team access to pertinent data.

Need an integration that’s not in our library? Use our powerful Custom Modules API to build the integration of your dreams so you can display data within you customer conversations.

Re:amaze is designed to help you amaze customers over and over again by saying the right things at the right place.


Join thousands of teams using Reamaze to impress customers.

Find out how with a free account.