Last Updated on November 15, 2018 by David
Big fan of Re:amaze Real Time Messaging but want to easily identify customers who’re still online after they’ve messaged you?
Users of Re:amaze Classic Live Chat has always enjoyed a dedicated filter for interacting with online customers. Users of Real Time Messaging can now enjoy that same benefit while reviewing the dashboard at a glance!
Look out for green to identify users who’re still online and instantly engage them or assign them with priority. Customers who’re still online represent opportunities to make a positive impression so it’s important you address these customer enquiries first.
