Reamaze for Shopify

The All-in-One Helpdesk for Chat, Social, SMS, FAQ, and Email.
Support Customers. Engage Shoppers. Build Loyalty.
Everything you and your customers need.
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Whether you’re building the ecommerce store of your dreams or the next big SaaS, Re:amaze can help you deliver awesome, personable customer support experiences.

Businesses who love their customers love us. Hear what they have to say.

Mike
Mike

Once we started using Reamaze we found our solution to customer support. We now have a fully integrated and mobile solution to engaging with our customers in realtime.

Jeff jen
Jen & Jeff

Reamaze has made customer service so much more efficient! We are able to view the customer's order number, items ordered and order history - without ever having to leave the customer's message. It has made response time faster and information exchange shorter, which makes our employees and customers happy!

We're a group of designers and illustrators, not customer service experts. Reamaze has let us bridge that gap and offer top notch service and response through a simple, intuitive system.

Reamaze strips away a lot of clutter, and leaves behind only the most important element: The ability to have meaningful conversations with your customers.

Keeps you focused

Selling things, whether online or offline is tough business. Therefore it’s even more important to stay connected to your customer as efficiently as possible.

Conversation view with participants

Frustration-Free

Knowing a customer’s past orders, order numbers, and returns status without having to search will turn you into a customer service superstar and help keep you focused on what's important - selling.

Email and Social Together

Reamaze allows you to bring in your email, Facebook, Twitter, or live chat into one place so you can interact with customers no matter where they are.

Worry-free

Whether it’s a request for a different colored mug via email or a tweet about a late shipment, you can relax knowing you can reply to both in a unified consistent dashboard designed to alleviate customer pains.

Reamaze handles the complexity of sending it to the right social network or email address.

Multichannel

Beautifully Designed

We believe awesome customer service is an extension of your ability to strike up meaningful conversations. Everything in Reamaze is designed to reflect this simple concept.

We don’t dwell in meaningless features like ticket numbers or customer logins. Instead, we focus on designing a product that is intuitive and simple not only for you but also for your customers.

Crm

Advanced Integrations

Integrate Reamaze in a variety of ways to suit your site

Single Sign On

Integrate Reamaze with your authentication system to automatically connect users to your helpdesk.

Embeddable FAQ

Seamlessly embed help articles into your support page via JavaScript.

Customer Data Attribution

Send customer attribution to our JavaScript and have it displayed contextually within support messages.

Embeddable Contact Forms

Get rid of spam by having Reamaze host your contact form.

Custom Form Fields

Customize your support, chat, and contact forms using JavaScript to add a variety of custom fields and dropdowns.

API Available

Build your own advanced integrations with our simple RESTful API.

Get Reamaze for Shopify now!

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