Looking for an alternative to Zendesk?
Re:amaze is the right choice.
Discover why businesses are switching to Re:amaze from Zendesk.
- Stop paying separately for different products. Re:amaze includes everything you need from a helpdesk, ticketing, live chat, and customer engagement automation platform.
- Set up, customize, and launch within hours and not weeks. Re:amaze is designed to be easy for you and your customers.
- Simple and customizable pricing allows you to save cost while boosting customer service efficiency.
- Always receive personalized customer service within minutes or hours and not days.
Join thousands of businesses who use Re:amaze by creating a 100% free account!
Over 500 5-star reviews on Google, G2 Crowd, Alternative-To, Capterra, Crozdesk, Shopify, and BigCommerce.
Re:amaze is the winner of G2 Crowd’s Top Performer Award 3 years running and named as one of the fastest growing SaaS companies in the United States by Latka 100.
Sign up for a demo and get a free copy of our book:
Customer Service Handbook
A Guide to Great Teams and Cultures Interviews with Stripe, Twilio, Eventbrite and much more!
Easy and customizable pricing.
We believe you shouldn’t have to pay for anything you don’t use.
Pick from 3 plan levels depending on your business needs and contact us if you need further customization!
Pay flat rate per agent per month and enjoy unlimited usage or pick a volume based plan so you can add as many staff agents as you want!
Re:amaze offers lifetime grandfathering for all paid plans so there will never be surprises.
For enterprise businesses, contact us for a quote.
Manage all of your customer support channels in one shared inbox.
Connect your emails, Facebook Page, Facebook Messenger, Instagram, Twitter, SMS, and VOIP providers to one unified inbox to boost your customer support team’s efficiency.
Read about success stories about how Re:amaze Inbox is helping businesses like yours boost efficiency and reduce response times.
Maximize team efficiency with automation, customer data, and real time dashboard.
Automated your support processes with rules, macros, and dynamic variables. Allow Re:amaze to handle daily tasks such as assignments and routing automatically.
Give your agents instant contextual access to customer data through our data API and native 3rd party integrations such as Stripe, Shopify, MailChimp, and PieSync.
Real Time Dashboard
Allow agents to visualize what all your customers are doing, where they are on your website or app, and message them 1-on-1.
Boost your customer engagement with live chat integrated with automated messaging and chatbots.
Offer instant replies to customer questions with Re:amaze Chat or Classic Chat.
Message online customers automatically using rules, macros, and dynamic variables. Drive up-sells and cross-sells, announce new features, prevent abandonment, and add value to your marketing activities with Re:amaze Cues.
Over 25% of customer inquiries can be answered automatically by a chatbot, 24/7. Enable Re:amaze Chatbots inside your live chat experience and impress customers instantly.
Allow customers to help themselves with a beautifully designed knowledge base and embeddable FAQ.
Empower your customers and agents by leveraging your know-how through streamlined topics and articles hosted on a domain of your choice.
Show off your KB/FAQ directly inside your web app, website, or Re:amaze Chat experience and operationalize your content.
Train an FAQ Chatbot to answer relevant questions with relevant articles accurantely and on-demand.
Re:amaze is filled with tools you’ll need to turn your customer service team into a revenue center.
3rd Party App Integrations
Every Re:amaze account comes with unlimited 3rd party integrations so you can focus on getting up and running quickly. With over 30 apps to pick from such as RingCentral, Twilio, MailChimp, Jira, Slack, and Stripe, getting customer data is a breeze.
Stay up to date on your customers’ satisfaction levels by sending automated surveys and feedback forms.
Advanced Reporting & Revenue Attribution
Access in depth reports on volume, response times, thread size, team performance, and individual performance statistics. Start measuring your customer service team’s impact on conversions and sales goals through live chat and automated campaigns.