Looking for an alternative to Intercom?
Re:amaze is the right choice.
Discover why businesses are switching to Re:amaze from Intercom.
- Stop paying by “Active People”. Re:amaze offers flat rate pricing options based on the number of agents you need or the number of ticket volume you need and supports unlimited “Active People”.
Discover all the core features we include even in the Basic Plan.
Everything you need is here: shared inbox, help center, chatbots, automated campaign messaging.
Automatically engage customers on-site or in-app just like Intercom.
Help customers, generate leads, boost engagement, and increase sales, just like Intercom.
- Works for your emails, Facebook, Instagram, Twitter, SMS, and VOIP accounts.
- No nickle-and-diming on integrations!
Join thousands of businesses who use Re:amaze by creating a 100% free account!
Over 500 5-star reviews on Google, G2 Crowd, Alternative-To, Capterra, Crozdesk, Shopify, and BigCommerce.
Re:amaze is the winner of G2 Crowd’s Top Performer Award 3 years running and named as one of the fastest growing SaaS companies in the United States by Latka 100.
Sign up for a demo and get a free copy of our book:
Customer Service Handbook
A Guide to Great Teams and Cultures Interviews with Stripe, Twilio, Eventbrite and much more!
Intercom pricing is confusing.
Re:amaze pricing isn’t.
Re:amaze is designed to be simple. Our pricing model reflects that mentality. Stop worrying about how many active people you’re managing and enjoy unlimited messaging with Re:amaze. We will never penalize you for growth.
Pick a pre-packaged plan or customize your own.
- Pay per agent per month, or
- Pay by conversational volume
- Lifetime grandfathering
- Customizable features
- Enterprise options available
Re:amaze works for all of your customer service channels and is multi store and multi brand ready.
Save even more while boosting efficiency with Re:amaze’s Multi-Brand feature. We allow you to run multiple businesses with a single account.
Manage everything from emails to live chats, from Instagram to SMS, and from Facebook to Twitter in one place.
Need custom channels? Tap into Re:amaze’s Custom Channels API to open up even more opportunities to amaze customers.
Like Intercom’s shared inbox but so much easier to use. Get up and running in no time.
Smart and full of customizable data
Re:amaze Inbox supports all helpdesk features such as response templates and assignments but also comes packed with features like custom attributes and data API.
Workflow things you want to automate
Speed up your customer service with automated routing, tagging, assignments and much more so you can focus on more revenue generating activities.
Track customer activities and sneak a peek
See, search, and action on all online and active customers with the Re:amaze Live Dashboard.
Send 1-on-1 messages or get a sneek peek at what the customer is seeing with a click of a button.
Boost sales and conversions by up to 25% with chat automation, chatbots, and automated campaigns.
Onboarding Customers Made Easy
Re:amaze Cues allow you to build personalized onboarding funnels for your app users or engage website users scalably.
Generate New Leads Automatically
Create targeted on-site and in-app engagement campaigns to convert website visitors into committed users. Add call to action buttons and quick replies to faciliate the sales effort.
A Chatbot That Helps You Close
Re:amaze Chatbots respond to commonly asked questions to save you time and speed up the sales process by qualifying leads before they arrive in your inbox.
The Most Versatile Help Center and Knowledge Base Is Embeddable Everywhere.
Answer with Articles
Tap a keyboard shortcut and insert pre-created articles to help customers find their answers easily.
Get your help center hosted on a domain you already own and skin it with custom HTML and CSS.
Launch Re:amaze Chat in Help Center Mode
Show customers your help center first when they engage in chat and allow them to self-serve.
Power Up with Chatbots
Use your articles as training material for your FAQ Chatbot. The FAQ Chatbot can learn, interpret, and answer customer questions automatically.
Unlimited Integrations at No Additional Cost to Keep Your Productivity High.
A Vast Library of Apps
We’re not in the business of reinventing the wheel. Since your business depends on many other apps, we do our best to integrate with them. Access our library of native integrations or build on Re:amaze with our API and Custom Data Module.
No Apps Required for Satisfaction Surveys
Re:amaze can send satisfaction surveys natively to collect customer feedback for you. Reporting built in.
See If Chats and Engagement Campaigns Turn Into Revenue
Get detailed usage and behavioral analytics for Re:amaze Chat, Re:amaze Chatbots, and Re:amaze Cues piped directly to your Google Analytics account so you can track to see if support activity is leading to more goal completions and revenue!
Google Analytics requires no additional coding or customizing to work with your Re:amaze account.