Looking for an alternative to Happyfox?
Re:amaze is the right choice.
Discover why businesses are switching to Re:amaze from Happyfox.
- Re:amaze works with your email, Facebook Page, Facebook Messenger, Facebook Business, Instagram, Twitter, SMS, and VOIP accounts for true multi-channel integration.
- Re:amaze Chat includes chatbots, automated messaging with advanced targeting and rule based engagement, and Re:amaze FAQ integration.
- Trainable customer intents so you can assign, tag, respond, and perform specific actions automatically and predictively.
- Live customer browser and activity tracking with instant screen sharing.
- Fully customizable FAQ help center for you to host, embed, or integrate anywhere.
Join thousands of businesses who use Re:amaze by creating a 100% free account!
Over 500 5-star reviews on Google, G2 Crowd, Alternative-To, Capterra, Crozdesk, Shopify, and BigCommerce.
Re:amaze is the winner of G2 Crowd’s Top Performer Award 3 years running and named as one of the fastest growing SaaS companies in the United States by Latka 100.
Sign up for a demo and get a free copy of our book:
Customer Service Handbook
A Guide to Great Teams and Cultures Interviews with Stripe, Twilio, Eventbrite and much more!
Customizable features and plans to fit your business.
All of Re:amaze’s plans are customizable so you can pay for only what you need. Pick from our generous Basic plan or access every feature with our Plus plan. Need something custom? Just let us know!
Re:amaze starts at just $20 per agent per month!
- Pay per team member per month
- Pay by conversational volume
- Grandfathered forever
- Upgrade or downgrade whenever
- Bulk discounts for teams and special organizations
- No hidden fees and no contracts
Re:amaze is multi-channel capable as well as multi-brand capable!
Send all your customer communications from multiple brands, stores, and businesses to a single, unified shared inbox so your team can collaborate together.
See everything in one place with automation rules for smart routing, assignments, tagging, and much more.
Built to make teams more efficient and reduce customer response times.
Accessing customer data made simpler with Re:amaze.
Aggregate customer data from multiple sources
Create custom attributes for customers manually or through the Re:amaze API. Sync customer data through 3rd party apps. Create custom data modules for full control over contact management.
Use Re:amaze Live to track customer activity
See customers’ historic actions in real time. See what customers are typing before they click send. Message them or see their screen with one click.
Built in workflow automation
Create automation rules based on receiving rules, customer behavior, internal staff events, and much more to boost efficiency across the board.
Re:amaze Chat makes it possible for customers to interact with you.
Fully customizable and embeddable
Design a chat experience your customers will love. Deploy in messaging mode or self-service FAQ mode.
Engagement customers proactively using rules
Boost customer engagement and loyalty by messaging them automatically with unique content based on customer behavior on your website or web app.
Customer service around the clock
Use the Re:amaze FAQ chatbot, Hello chatbot, and Order chatbot to respond to customers instantly. Use Re:amaze Intents to predict customer messages and create automated rules to engage customers automatically!
Help customers help themselves with an integrated native help center FAQ
Access articles via keyboard shortcuts
Educate customers using existing content using insertable article links.
Embedded within your website or web app
Show off your Re:amaze help center FAQ in a branded environment.
Live chat powered by your help center FAQ
Customize your chat widget to show FAQ search.
Hosted on your own subdomain
Get a unique URL so customers can access your help center FAQ from anywhere.
Pick from a vast library of 3rd party app integrations designed to work with Re:amaze
Unlimited integrations at no additional cost
Use any 3rd party integration in our library with no limits.
Turn on satisfaction surveys and ratings
Re:amaze Plus comes packaged with satisfaction surveys and ratings so you can obtain customer feedback in a scalable way.
Track your help center and live chat performance
Send all Re:amaze Live Chat and automated messaging events directly to Google Analytics for further analytics.
Create custom goals in Google Analytics to visualize how your customer support is translating to revenue.
Inject a Google Analytics ID for your help center FAQ to see performance metrics in detail.