Re:amaze.
The Drift Alternative
You’ve Been Looking For.

Re:amaze is designed to help you support, engage, and convert customers at scale. If you’re looking for a platform that can do everything from chat to email and from social media to SMS, we’ve got you covered. Need to build a FAQ or automate some conversations? We’ve got that too.

Join thousands of businesses who use Re:amaze to amaze customers daily by creating a 100% free account!

Compare drift 2018
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FAQ Management
Allow customers to search for their own answers in a public or embeddable FAQ.
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Team Presence
See when your team is viewing and replying to customer conversations.
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Automation
Automate Customer Satisfaction Surveys, send auto replies, and auto assign.
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Reporting
Stay on top of your conversation volume and response times with built in reporting features.
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Multibrand
Manage multiple support sites for multiple brands in one Re:amaze account.
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Embeddable
Roll our support UI into your online store, SaaS, site, or support portal with a few snippets.

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What Makes Re:amaze Better than Drift?

True Multi-Channel Communications. Designed for sales, marketing, and also customer support. Because that’s important too.

Unlike Drift, Re:amaze helps you amaze customers beyond just chat. Connect with customers wherever they are. Chat, Facebook, Messenger, Instagram, Twitter, SMS, and email.

Combined with workflow automation, your support, sales, and marketing teams can utilize Re:amaze’s multi-channel capabilities in a shared inbox to deliver amazing engagement.

Multichannel

Automate your outbound messages to customers and convert them in real time.

Great support and sales is all about the human touch. Re:amaze offers the best of both worlds by allowing you to automate powerful outbound messages proactively based on unique events and customer data.

Track, review, and modify customer data in real time so your team is always in-sync with opportunities at hand.

Re:amaze supports guest users and automated transitions from proactive engagement to chat and from chat to email so no messages go missing.

Help customers help themselves without any of the hassles. Build FAQs for your site, app, or chat.

Re:amaze allows your customers to help themselves. Build a powerful FAQ and knowlege base center that’s embeddable within chat experiences, within your app or site, and even by itself on your domain.

Easily add frequently used FAQ articles directly into customer conversations across all channels. Re:amaze FAQs can also fully customized to fit the look and needs of your business.

Educate

An interface designed for close collaboration among teammates.

Re:amaze includes standard features such as:

  • Agent co-browsing
  • Internal notes
  • Collision detection
  • Agent handoffs, reassigning
  • Reminder scheduling
  • Response templates
  • Conversation tagging
  • Event tracking
  • Conversation permalinks
  • Read/unread indicators

Keep your team running like a well oiled machine.

Standard features

Customer Satisfaction Surveys to help you guage how happy customers are, sent automatically.

Satisfaction surveys can be sent automatically on behalf of your team after chat and email conversations end. Find performance reports like ratings, volume, response time, and individual staff metrics in Re:amaze.

Never fly blind again!

Awesome integrations so you don’t have to change what you’re already good at.

Re:amaze works with your favorite tools so you don’t have to spend time jumping back and forth between apps. Bring everything into Re:amaze and work collaboratively with your team.

Make Re:amaze a central hub for your support, sales, and marketing needs.

Integrations@3x

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Join thousands of teams using Reamaze to impress customers.

Find out how with a free account.