Looking for an alternative to Drift?
Re:amaze is the right choice.
Discover why businesses are switching to Re:amaze from Drift.
- Re:amaze is designed not just for marketing and sales teams but also customer service teams looking to reach customers in a scalable way.
- Re:amaze supports email, social media, SMS, and VOIP in a shared inbox.
- Re:amaze Chat enables you to create automated messages, create new lead generation messages, and enable chatbots for instant support.
- Classify your customer messages and train Re:amaze to understand and predict specific intents.
- See customers live on site or in-app with Re:amaze Live. Educate customers using Re:amaze FAQ.
Join thousands of businesses who use Re:amaze by creating a 100% free account!
Over 500 5-star reviews on Google, G2 Crowd, Alternative-To, Capterra, Crozdesk, Shopify, and BigCommerce.
Re:amaze is the winner of G2 Crowd’s Top Performer Award 3 years running and named as one of the fastest growing SaaS companies in the United States by Latka 100.
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Customer Service Handbook
A Guide to Great Teams and Cultures Interviews with Stripe, Twilio, Eventbrite and much more!
Easy to understand pricing with helpdesk live chat, chatbots, and automation included in all plans
Get helpdesk, live chat, chatbots, proactive messaging, trainable intents, and FAQ in our most basic plan.
Get the most out of Re:amaze by customizing every feature you need or don’t need.
- Pay per team member per month
- Pay by conversational volume
- Grandfathered forever
- Upgrade or downgrade whenever
- Bulk discounts for teams and special organizations
- No hidden fees and no contracts
Multi-channel shared inbox designed for productivity and efficiency
Maximize your team efficiency and reduce customer response times by more than 50% with Re:amaze’s shared inbox.
Built for teams to manage all forms of communication from email, social media, live chat, SMS, and VOIP.
Multi-brand capable so you can run all of your websites, apps, and stores through a single Re:amaze account.
Customer data from all sources neatly organized in one place
Customer insights like never before
Re:amaze can help sync up customer data from multiple sources, identities, and conversations.
Track online customer activity in real time
Use Re:amaze Live to visualize where customers are coming from, what they’re doing, and what actions they’ve taken in the past.
Automation for your entire inbox
Use Re:amaze Workflow Automation to build in-depth process automations across your entire business. Trigger on specific inbound sources, customer attributes, or specific behavior.
Customer service oriented live chat means more flexibility and empowerment.
Fully customizable live chat experience for inbound chat as well as automated outbound messaging.
Automated rules for collecting new leads
Create quick reply buttons, call-to-action buttons, and special engagement messages to increase customer interest.
Chatbots and trainable intents
Turn on chatbots with a click of a button to answer customer questions instantly using your help center articles. Create training programs to help Re:amaze predict how to handle specific business scenarios.
Turn your knowledge into a powerful self help FAQ and embed it within the chat experience
Reply quickly to customers using insertable links
Utilize existing content from your FAQ to reply to customers or create response templates out of your articles.
Display your FAQ within your website or web app
Fully embeddable solutions available for any Re:amaze plan.
Allow customers to use chat in self-service mode
When customers click to engage, you can choose to show the FAQ first.
Standalone solution to maximize SEO
Give customers access to your FAQ through a subdomain URL that you own and maintain.
Use any 3rd party integration to expand the functionality and capability of Re:amaze
Re:amaze does not charge for integrations.
Measure customer happiness with surveys
Have Re:amaze send surveys when a live chat, support conversation, or sales conversations ends.
Integrated with Google Analytics out of the box
Re:amaze works natively wth Google Analytics so you can get up and running quickly.
Have Re:amaze automatically send conversational events for live chat and automated messaging to your goals so you can measure revenue impacts.