Aniza Valenzuela

January 7, 2022

We’re excited to announce a brand new update to Re:amaze Advanced Search! Available starting today, Advanced Search also now supports Multi-Channel searching. If you’ve ever encountered a conversation with a customer but can’t remember which channel that conversation took place in (Instagram, Facebook, Email, Chat, etc.), you can now search in multiple channels in one combined query. Searching channels … Continue reading “Multi-Channel Search Now Available In Advanced Search”

We’ve made a significant update to how Reminders work in Re:amaze to help reduce confusion and increase customizability. You can now add reminders to Re:amaze conversations and easily edit an existing reminder or clear/reset the reminder if it’s no longer needed. Additionally, you can make these changes to conversations in bulk. If you need to … Continue reading “Updates to Re:amaze Reminders (Now Customizable!)”