Helpdesk for sites and apps simplifed.

Try it for free

Free 14-day trial. No credit card required

The modern support app. Made for modern teams.

Embeddable.

Roll our support UI into your online store, SaaS, site, or support portal with a few snippets.

Integrated.

Plug us in with your Slack, Magento, Hipchat, or Shopify. Or build on top of our API.

Delightful.

Deliver a seamless experience for your customers. Without sacrificing features for your team.

Email, Social, and In-app

It's 2014. Email has friends now. Live Chat. Facebook. Twitter. In-app.

Channels

All in one

Reamaze can handle your support@ email box just as well as it can handle your in-app support and live chat. Or Facebook Page. Or Twitter handle.

Seamless to customers

Email responses look just like normal emails while in-app support is seamlessly blended into your site or app. It's invisible to customers but empowering to you.

Multibrand

Represent every product line of your business with multiple email boxes and social media accounts.

Packed with the best features

All the bells and whistles you need to coordinate your team.

Response templates

Response Templates

Help your team respond faster using templates shared by your team.

Collision

Collision Detection

Avoid sending colliding responses to the same thread. Even through email.

Tags

Tagging

Use tags to easily find and categorize your conversations.

Knowledge Base / FAQ

Help your customers help themselves.

Self Service

Let your customers search for their own answers in your public knowledge base.

Branded

Manage multiple support sites for multiple brands in one Reamaze account.

Embedded

Drop in the Knowledge Base anywhere on your website with some simple JavaScript.

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Be There Live

Simple, Integrated Livechat

Integrated

Easily add both Live and Offline support to your site with Reamaze.js.

A few lines of JavaScript affords deep customization for your on-site support experience.

On or Off

Your agents can go live or come offline at any time. Reamaze will give your customers the best available option depending on available staff.

Chat

Beautiful on any screen

Reamaze is mobile ready on any device right through the browser. No download required.

Mobile Os

At A Glance Reporting

Stay on top of your conversation volume and response times with built in reporting features.

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Advanced Integrations

Integrate Reamaze in a variety of ways to suit your site

Single Sign On

Integrate Reamaze with your authentication system to automatically connect users to your helpdesk.

Embeddable Knowledge Base

Seamlessly embed our Knowledge Base into your support page via JavaScript.

Customer Data Attribution

Send customer attribution to our JavaScript and have it displayed contextually within support messages.

Embeddable Contact Forms

Get rid of spam by having Reamaze host your contact form.

Custom Form Fields

Customize your support, chat, and contact forms using JavaScript to add a variety of custom fields and dropdowns.

API Available

Build your own advanced integrations with our simple RESTful API.

Try It Free 5 Minute Setup
Or, feel free to Contact Us with any questions.