The modern support app. Made for modern teams.
Roll our support UI into your online store, SaaS, site, or support portal with a few snippets.
Plug us in with your Slack, Magento, Hipchat, or Shopify. Or build on top of our API.
Deliver a seamless experience for your customers. Without sacrificing features for your team.
Email, Social, and In-app
It's 2014. Email has friends now. Live Chat. Facebook. Twitter. In-app.
All in one
Reamaze can handle your support@ email box just as well as it can handle your in-app support and live chat. Or Facebook Page. Or Twitter handle.
Seamless to customers
Email responses look just like normal emails while in-app support is seamlessly blended into your site or app. It's invisible to customers but empowering to you.
Represent every product line of your business with multiple email boxes and social media accounts.
Packed with the best features
All the bells and whistles you need to coordinate your team.
Help your team respond faster using templates shared by your team.
Avoid sending colliding responses to the same thread. Even through email.
Use tags to easily find and categorize your conversations.
Knowledge Base / FAQ
Help your customers help themselves.
Let your customers search for their own answers in your public knowledge base.
Manage multiple support sites for multiple brands in one Reamaze account.
Be There Live
Simple, Integrated Livechat
Easily add both Live and Offline support to your site with Reamaze.js.
On or Off
Your agents can go live or come offline at any time. Reamaze will give your customers the best available option depending on available staff.
Beautiful on any screen
Reamaze is mobile ready on any device right through the browser. No download required.
At A Glance Reporting
Stay on top of your conversation volume and response times with built in reporting features.
Integrate Reamaze in a variety of ways to suit your site