Customer Support
Made Amazing.

Lightweight, Lightspeed Help Desk.
Email, Social, Branded, Integrated.
Everything you need to impress.

Try It Free 5 Minute Setup

Thousands of businesses, from agencies to enterprises, use Reamaze to deliver awesome, personable customer support experiences.

Businesses who love their customers love us. Hear what they have to say.

Poppen transparent
Mark
Poppen Design

I've tried quite a bit of support desk apps, but when we got in on Reamaze, I stopped looking for alternatives.

Haje
Haje
Triggertrap

Reamaze strips away a lot of clutter, and leaves behind only the most important element: The ability to have meaningful conversations with your customers.

Dusty
Dustin
Pilot and Captain

We're a group of designers and illustrators, not customer service experts. Reamaze has let us bridge that gap and offer top notch service and response through a simple, intuitive system.

Jasonoh
Jason
mohchi

Reamaze changes the stale support paradigm of impersonal, transactional ticket systems to more natural conversations which span across email and social media channels.

Email and Social Together

Support extends beyond email. Take the conversation to users.

Channels

Works Like Email

Your team can respond to every type of conversation straight through their own email.

Reamaze handles the complexity of sending it to the right social network or email address.

Deliver Happiness, Simply.

All the bells and whistles. None of the fuss.

Response Templates

Help your team respond faster using templates shared by your team.

Collision Detection

Avoid sending colliding responses to the same thread. Even through email.

Tagging

Use tags to easily find and categorize your conversations.

Dashboard

Knowledge Base & Forums

Help your customers help themselves.

Self Service

Let your customers search for their own answers in your public knowledge base.

In addition, use Reamaze to host community forums for your brand to gather feedback.

Branded

Manage multiple support sites for multiple brands in one Reamaze account.

Kb

At A Glance Reporting

Stay on top of your conversation volume and response times with built in reporting features.

Tour2

Mobile Ready

Reamaze is mobile ready on any device right through the browser. No apps to download.

Mobile Os

Integrated On Your Site

Embed Reamaze's Support Module on your site to prompt your users to ask questions.

Tour4

On-site Widget

Allow customers to start a conversation with you right on your website or in your application.

Customer Attributes

Add custom identifiable attributes to customer profiles and easily manage their value to your business.

Custom Data Blocks

Reamaze will attach a custom data block with relevant customer information to the conversation. More context means better support.

Try It Free 5 Minute Setup
Or, feel free to Contact Us with any questions.