Customer Support
Made Amazing.

Lightweight, Lightspeed Help Desk.
Email, Social, Livechat.
Integrated Into Your Site.

Try It Free 5 Minute Setup

Email and Social Together

Support extends beyond email. Take the conversation to users.

Channels

Works Like Email

Your team can respond to every type of conversation straight through their own email.

Reamaze handles the complexity of sending it to the right social network or email address.

Deliver Happiness, Simply.

All the bells and whistles. None of the fuss.

Response Templates

Help your team respond faster using templates shared by your team.

Collision Detection

Avoid sending colliding responses to the same thread. Even through email.

Tagging

Use tags to easily find and categorize your conversations.

Dashboard

Knowledge Base & Forums

Help your customers help themselves.

Self Service

Let your customers search for their own answers in your public knowledge base.

In addition, use Reamaze to host community forums for your brand to gather feedback.

Branded

Manage multiple support sites for multiple brands in one Reamaze account.

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Be There Live

Simple, Integrated Livechat

Integrated

Easily add both Live and Offline support to your site with Reamaze.js.

A few lines of JavaScript affords deep customization for your on-site support experience.

On or Off

Your agents can go live or come offline at any time. Reamaze will give your customers the best available option depending on available staff.

Chat

Mobile Ready

Reamaze is mobile ready on any device right through the browser. No apps to download.

Mobile Os

At A Glance Reporting

Stay on top of your conversation volume and response times with built in reporting features.

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Advanced Integrations

Integrate Reamaze in a variety of ways to suit your site

Single Sign On

Integrate Reamaze with your authentication system to automatically connect users to your helpdesk.

Embeddable Knowledge Base

Seamlessly embed our Knowledge Base into your support page via JavaScript.

Customer Data Attribution

Send customer attribution to our JavaScript and have it displayed contextually within support messages.

Embeddable Contact Forms

Get rid of spam by having Reamaze host your contact form.

Custom Form Fields

Customize your support, chat, and contact forms using JavaScript to add a variety of custom fields and dropdowns.

API Available

Build your own advanced integrations with our simple RESTful API.

Try It Free 5 Minute Setup
Or, feel free to Contact Us with any questions.