{"id":82,"date":"2017-08-07T02:16:43","date_gmt":"2017-08-07T09:16:43","guid":{"rendered":"https:\/\/hengreamaze.wordpress.com\/2017\/08\/07\/the-tesla-way-of-making-a-great-product\/"},"modified":"2023-08-31T23:58:32","modified_gmt":"2023-09-01T06:58:32","slug":"the-tesla-way-of-making-a-great-product","status":"publish","type":"post","link":"https:\/\/www.reamaze.com\/blog\/the-tesla-way-of-making-a-great-product\/","title":{"rendered":"The Tesla Way of Making a Great Product"},"content":{"rendered":"<p>How to make your product a \u201cno-brainer\u201d.<\/p>\n<figure class=\"wp-caption\"><img decoding=\"async\" class=\"aligncenter size-full wp-image-5661 lazyload\" data-src=\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2017\/08\/1_OB5DqXF7YsMjNgBiAT3n2g.webp\" alt=\"\" width=\"2000\" height=\"1045\" data-srcset=\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2017\/08\/1_OB5DqXF7YsMjNgBiAT3n2g.webp 2000w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2017\/08\/1_OB5DqXF7YsMjNgBiAT3n2g-300x157.webp 300w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2017\/08\/1_OB5DqXF7YsMjNgBiAT3n2g-1024x535.webp 1024w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2017\/08\/1_OB5DqXF7YsMjNgBiAT3n2g-768x401.webp 768w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2017\/08\/1_OB5DqXF7YsMjNgBiAT3n2g-1536x803.webp 1536w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2017\/08\/1_OB5DqXF7YsMjNgBiAT3n2g-1200x627.webp 1200w\" data-sizes=\"(max-width: 709px) 85vw, (max-width: 909px) 67vw, (max-width: 1362px) 62vw, 840px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 2000px; --smush-placeholder-aspect-ratio: 2000\/1045;\" \/><figcaption class=\"wp-caption-text\">Source: Tesla.com<\/figcaption><\/figure>\n<p>The Tesla Model 3 is the electric car all of us have been waiting for. It\u2019s not the first all-electric EV but it\u2019s certainly garnering praises and attention well before its official arrival date unlike any other electric car. And even though there have been preorder cancellations, Tesla is still seeing an average of <a href=\"https:\/\/www.cnbc.com\/2017\/08\/03\/tesla-saw-about-63000-cancellations-of-model-3-pre-orders.html\" target=\"_blank\" rel=\"noopener\">1,800 <em>new<\/em> preorders<\/a>, daily. Elon Musk called these cancellations \u201cinconsequential\u201d in the grand scheme of things while simultaneously expressing his confidence for the Model 3 by comparing it to a hamburger; a commodity food where marginal variations in price is easily displaced by even the slightest increase in quality and decrease in compromises. And that\u2019s when it occurred to a few of us at <a href=\"https:\/\/www.reamaze.com\/?ref=bts\" target=\"_blank\" rel=\"noopener\"><strong>Reamaze<\/strong><\/a> who\u2019ve preordered the Model 3 why this is going to be a game changer, and not just for cars.<\/p>\n<p>The goal for any successful business is to move more products. Most business owners think of \u201cmoving products\u201d in a relatively linear way. The major broad strokes are quality, reliability, design, and most importantly, price. A combination of these strokes define your business model and brand. For example, a new Range Rover oozes quality and \u201ccelebrated British design\u201d. On the flip side, it suffers a bit in terms of reliability compared to most other SUVs and can cost you an arm and a leg. This is perfectly okay in Range Rover\u2019s book because it defines its business model and brand: prestige and luxury. But Tesla is no Range Rover and its business model is certainly not prestige nor luxury.<\/p>\n<h3><strong>Addressing Compromises<\/strong><\/h3>\n<p>By now, most of you will have heard of the \u201cMaster Plan\u201d, a simple set of mantras that Tesla has stuck with since its founding days:<\/p>\n<blockquote><p><em>Build sports\u00a0car<\/em><\/p><\/blockquote>\n<blockquote><p><em>Use that money to build an affordable car<\/em><\/p><\/blockquote>\n<blockquote><p><em>Use that money to build an even more affordable car<\/em><\/p><\/blockquote>\n<blockquote><p><em>While doing above, also provide zero emission electric power generation options<\/em><\/p><\/blockquote>\n<blockquote><p><em>Don\u2019t tell\u00a0anyone.<\/em><\/p><\/blockquote>\n<p>What many us don\u2019t realize is what the underpinnings of Tesla\u2019s Master Plan actually means to the average consumer. In Elon Musk\u2019s <a href=\"https:\/\/www.tesla.com\/blog\/secret-tesla-motors-master-plan-just-between-you-and-me\" target=\"_blank\" rel=\"noopener\">letter to the public<\/a> in 2006, he made significant arguments for the Roadster\u2019s emissions numbers compared to a wide variety of other gas-electric hybrids and alternative-fuel vehicles, an act that almost seems desperate for Tesla\u2019s image today. While completely logical, consumers don\u2019t buy cars based on scientific calculations of emissions. It doesn\u2019t move cars.<\/p>\n<p>Tesla set off its \u201cMaster Plan\u201d by addressing compromises. Like many new products coming to the market seeking product-market fit, compromises are inevitable. Whether its a new pair of ultra-long marathon running shoes that offer amazing long range comfort but compromises a bit on affordability and design or a new lipstick with special pigments from the Amazon rainforest that pop on your lips but compromises a bit in terms of sustainability and cultural taboos, compromises are abundant. Tesla\u2019s proof of concept is but a stepping stone to address a decades-old myth that electric cars can\u2019t be fun sports cars.<\/p>\n<p>Over the course of the development, release, and success of the Tesla Roadster in 2008 and the Model S in 2012, Tesla managed to reduce perceived compromises in electric cars to a point where the question became \u201cwhy wouldn\u2019t you consider an electric car\u201d instead of \u201cwhy would you consider an electric car\u201d. By 2016, the no-compromise electric car became a reality when Tesla finally announced the Model 3. It became as much a no brainer as an iPhone. The alternative to a Model 3 is simply obsolete. Compiled data from Kelly Blue Book for <a href=\"https:\/\/www.usatoday.com\/story\/money\/cars\/2015\/05\/04\/new-car-transaction-price-3-kbb-kelley-blue-book\/26690191\/\" target=\"_blank\" rel=\"noopener\">average new car or truck cost<\/a> in 2015 was $33,560. Put aside creeds for protecting the environment, the Model 3 slots in at just $35,000 for the regular range model, it has a range of 220 miles on a single charge (plenty for modern commuters), it can carry 5 adult passengers comfortably, it has dashing good looks with contemporary design ethos, it is as reliable as the Model S as research has proven, it has the latest tech gadgetry and creature comforts. And combined with Tesla\u2019s new battery technology and energy generation plants, naysayers that claim EV emissions are transferred to power plants can no longer use that as a \u201ccompromise\u201d. The 35k car segment is forever changed because consumers now MUST consider a Tesla Model 3 because it is <em>simply<\/em> a no-brainer.<\/p>\n<blockquote><p>Critical to making that happen is an electric car without compromises.\u200a\u2014\u200aElon\u00a0Musk<\/p><\/blockquote>\n<blockquote><p>The Model S is an incredible stunning and attractive car, and tends to garner the majority of attention when seen on the streets or in a parking lot. Aesthetics matter a lot in consumer electronics, fashion and automotive, and Tesla has got that down pat, whereas other electric vehicles have failed in that aspect.\u200a\u2014\u200aPeter Thiel<\/p><\/blockquote>\n<h3><\/h3>\n<h3><strong>Preference Displacement<\/strong><\/h3>\n<p>Tesla sets a new standard for disruptive and polarizing products that all product-based businesses can aspire to. For eCommerce specifically where you live and die by a product, delivering something people want with all the compromises diminished as much as possible is a key long term strategy. When new products come to market, it\u2019s almost easy to determine if it will succeed by how a businesses structures its cost so that it does not exceed what it\u2019s looking to displace.<\/p>\n<p>In an article by the <a href=\"https:\/\/www.vox.com\/new-money\/2017\/4\/4\/15176904\/tesla-ford-stock-price\" target=\"_blank\" rel=\"noopener\">Vox<\/a> earlier this year, it mentioned that \u201cin 2007, when the iPhone debuted, it was in a position much like Tesla, selling just 4 million units in a year when Nokia sold more than 400 million. But 10 years later, Apple is the world\u2019s most valuable company\u200a\u2014\u200awith 20 percent of the world\u2019s smartphones sales, and the vast majority of the industry\u2019s profits\u200a\u2014\u200awhile Nokia has sold off its cell phone business.\u201d I remember this clearly. Two-year contracts with $0 down and $20 monthly payments made buying an iPhone versus buying a Motorola Razor the same. Would you have purchased a Razor?<\/p>\n<p>Examples of preference displacement is plentiful. In-n-Out Burger is another. For $2.40, you can acquire a product of far higher standards, quality, flavor, and soul. In fact, compared to a McDonalds Big Mac at $3.99, the In-n-Out Double-Double costs only $3.45. There are no compromises either. Both have buns, lettuce, tomatoes, pickles, onions, cheese, and two beef patties. If the two stood next to each other you\u2019d be hard pressed to find anyone who\u2019d pick a Big Mac over a Double-Double.<\/p>\n<p><iframe title=\"Anthony Bourdain on In-N-Out: &#039;My Favorite Restaurant in LA&#039;\" width=\"840\" height=\"473\" data-src=\"https:\/\/www.youtube.com\/embed\/R4J1seTHAMU?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" allowfullscreen src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" class=\"lazyload\" data-load-mode=\"1\"><\/iframe><\/p>\n<p>Another example is Tesla\u2019s Solar Roof option for homeowners looking to update or renovate their traditional asphalt-shingle-based roofs. Putting short-term political and tax credit issues aside, the Tesla roof, comprised of solar shingles made of high-tech glass, is on track to bring about another major preference displacement a decade from now.<\/p>\n<figure class=\"wp-caption\"><img decoding=\"async\" class=\"aligncenter size-full wp-image-5662 lazyload\" data-src=\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2017\/08\/1_v1eir7qxMbMcjguLSn78kg.webp\" alt=\"\" width=\"1400\" height=\"898\" data-srcset=\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2017\/08\/1_v1eir7qxMbMcjguLSn78kg.webp 1400w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2017\/08\/1_v1eir7qxMbMcjguLSn78kg-300x192.webp 300w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2017\/08\/1_v1eir7qxMbMcjguLSn78kg-1024x657.webp 1024w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2017\/08\/1_v1eir7qxMbMcjguLSn78kg-768x493.webp 768w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2017\/08\/1_v1eir7qxMbMcjguLSn78kg-1200x770.webp 1200w\" data-sizes=\"(max-width: 709px) 85vw, (max-width: 909px) 67vw, (max-width: 1362px) 62vw, 840px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 1400px; --smush-placeholder-aspect-ratio: 1400\/898;\" \/><figcaption class=\"wp-caption-text\">Source: Tesla<\/figcaption><\/figure>\n<p>In an in-depth article by <a href=\"https:\/\/www.inverse.com\/article\/35106-tesla-solar-roof-actual-price\" target=\"_blank\" rel=\"noopener\">Inverse<\/a>, they claim that \u201cright off the bat, Tesla\u2019s pricing puts it more in the range of premium roof materials, like tile, metal, and slate\u201d. And while initial costs are high now, the net operating cost over 30 years is positive as you generate your own electricity.<\/p>\n<blockquote><p>Those initial purchases may help bring costs down, so that, 15 years from now, solar roofs are in a place to make Musk\u2019s predictions come true.\u200a\u2014\u200aInverse<\/p><\/blockquote>\n<p>Compared to most roofs which last only about 30 years, Tesla\u2019s glass roof has a life expectancy of at least 100 years, if not infinite. For a consumer looking to replace a roof in 10 years time, the reason for you not to consider the solar roof by Tesla may no longer exist. Preference displacement.<\/p>\n<h3><\/h3>\n<h3><strong>Productizing Preference Displacement<\/strong><\/h3>\n<p>If you\u2019re a new product, the consumer you\u2019re trying to reach should ask this question in order for you to be successful:<\/p>\n<blockquote><p>Why wouldn\u2019t I just buy [this] over\u00a0[that]?<\/p><\/blockquote>\n<p>Along with that question are various other things you need to consider. Things such as:<\/p>\n<ul>\n<li><strong>Technology:<\/strong> what sets your product apart from what already exists? Do you own the rights and patents to be unique and sustainable?<\/li>\n<li><strong>Timing:<\/strong> Is your product the right fit for the market at this point in time? Are consumers ready and are they ready to recognize the problem and your potentially disruptive solution?<\/li>\n<li><strong>Market Share:<\/strong> Are you in a potential position to own a majority stake in the market or niche you\u2019re trying to displace? Does your product speak for itself despite cultural, political, social, or financial controversies?<\/li>\n<li><strong>Team:<\/strong> Do you have the right people in place to make a difference in how your business is structured, operated, branded, and sold? You don\u2019t need to be another Elon Musk but are you able to operationalize multiple disciplines?<\/li>\n<li><strong>Distribution:<\/strong> Are you in the position to control the quality, reliability, design, and cost of your product? Are you in the position to control which compromises you can address first, second, and last?<\/li>\n<\/ul>\n<p>Not every business will be an Apple or a Tesla. However, even if you\u2019re in the business of selling t-shirts or lipsticks or shoes, there are valuable lessons to be learned in how you can displace a competitor product. Being better in terms of quality, design, reliability, or cost is relative. But marginal improvements in each of those areas while at the same time diminishing compromises can make or break your product and business. You\u2019ll know you\u2019ve succeeded if consumers have little choice in thinking of an alternative.<\/p>\n<hr \/>\n<p><em>Interested in what else we have to say? Make sure to recommend this article by clicking the heart and follow us for more stories about startup life, customer service, and tips on treating customers right.<\/em><\/p>\n<p><em>You can also find our multi-brand, multi-channel customer service platform at <a href=\"http:\/\/www.reamaze.com\/?referrer=medium\" target=\"_blank\" rel=\"noopener\">https:\/\/www.reamaze.com<\/a>. Follow <a href=\"https:\/\/www.twitter.com\/reamaze\" target=\"_blank\" rel=\"noopener\">@reamaze<\/a>.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>How to make your product a \u201cno-brainer\u201d. Source: Tesla.com The Tesla Model 3 is the electric car all of us have been waiting for. It\u2019s not the first all-electric EV but it\u2019s certainly garnering praises and attention well before its official arrival date unlike any other electric car. And even though there have been preorder &hellip; <a href=\"https:\/\/www.reamaze.com\/blog\/the-tesla-way-of-making-a-great-product\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;The Tesla Way of Making a Great Product&#8221;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":5661,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"categories":[32],"tags":[39,54,53,52,49],"class_list":["post-82","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-customer-service-best-practices","tag-business","tag-business-strategy","tag-design","tag-ecommerce","tag-growth"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>The Tesla Way of Making a Great Product - Re:amaze Blog<\/title>\n<meta name=\"description\" content=\"Learn how Tesla&#039;s approach to addressing compromises and preference displacement can make your product a &#039;no-brainer&#039; in the market. Discover valuable lessons for businesses in any industry\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.reamaze.com\/blog\/the-tesla-way-of-making-a-great-product\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The Tesla Way of Making a Great Product - Re:amaze Blog\" \/>\n<meta property=\"og:description\" content=\"Learn how Tesla&#039;s approach to addressing compromises and preference displacement can make your product a &#039;no-brainer&#039; in the market. Discover valuable lessons for businesses in any industry\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.reamaze.com\/blog\/the-tesla-way-of-making-a-great-product\/\" \/>\n<meta property=\"og:site_name\" content=\"Re:amaze Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/reamaze\" \/>\n<meta property=\"article:published_time\" content=\"2017-08-07T09:16:43+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-09-01T06:58:32+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2017\/08\/1_OB5DqXF7YsMjNgBiAT3n2g.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"2000\" \/>\n\t<meta property=\"og:image:height\" content=\"1045\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"author\" content=\"David\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@reamaze\" \/>\n<meta name=\"twitter:site\" content=\"@reamaze\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"David\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"8 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.reamaze.com\/blog\/the-tesla-way-of-making-a-great-product\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/the-tesla-way-of-making-a-great-product\/\"},\"author\":{\"name\":\"David\",\"@id\":\"https:\/\/www.reamaze.com\/blog\/#\/schema\/person\/3bffd970e708b17e27bd910fb2ef685e\"},\"headline\":\"The Tesla Way of Making a Great Product\",\"datePublished\":\"2017-08-07T09:16:43+00:00\",\"dateModified\":\"2023-09-01T06:58:32+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/the-tesla-way-of-making-a-great-product\/\"},\"wordCount\":1627,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/the-tesla-way-of-making-a-great-product\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2017\/08\/1_OB5DqXF7YsMjNgBiAT3n2g.webp\",\"keywords\":[\"Business\",\"Business Strategy\",\"Design\",\"Ecommerce\",\"Growth\"],\"articleSection\":[\"Customer Service Best Practices\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.reamaze.com\/blog\/the-tesla-way-of-making-a-great-product\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.reamaze.com\/blog\/the-tesla-way-of-making-a-great-product\/\",\"url\":\"https:\/\/www.reamaze.com\/blog\/the-tesla-way-of-making-a-great-product\/\",\"name\":\"The Tesla Way of Making a Great Product - Re:amaze Blog\",\"isPartOf\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/the-tesla-way-of-making-a-great-product\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/the-tesla-way-of-making-a-great-product\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2017\/08\/1_OB5DqXF7YsMjNgBiAT3n2g.webp\",\"datePublished\":\"2017-08-07T09:16:43+00:00\",\"dateModified\":\"2023-09-01T06:58:32+00:00\",\"description\":\"Learn how Tesla's approach to addressing compromises and preference displacement can make your product a 'no-brainer' in the market. 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