{"id":6343,"date":"2022-02-16T04:30:00","date_gmt":"2022-02-16T11:30:00","guid":{"rendered":"https:\/\/www.reamaze.com\/blog\/?p=6343"},"modified":"2023-09-01T02:27:47","modified_gmt":"2023-09-01T09:27:47","slug":"4-ways-to-keep-your-website-users-engaged","status":"publish","type":"post","link":"https:\/\/www.reamaze.com\/blog\/4-ways-to-keep-your-website-users-engaged\/","title":{"rendered":"4 Ways to Keep Your Website Users Engaged"},"content":{"rendered":"\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2023\/08\/image-35.png\"><img decoding=\"async\" width=\"1024\" height=\"576\" data-src=\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2023\/08\/image-35-1024x576.png\" alt=\"\" class=\"wp-image-6344 lazyload\" data-srcset=\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2023\/08\/image-35-1024x576.png 1024w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2023\/08\/image-35-300x169.png 300w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2023\/08\/image-35-768x432.png 768w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2023\/08\/image-35-1200x675.png 1200w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2023\/08\/image-35.png 1400w\" data-sizes=\"(max-width: 709px) 85vw, (max-width: 909px) 67vw, (max-width: 1362px) 62vw, 840px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 1024px; --smush-placeholder-aspect-ratio: 1024\/576;\" \/><\/a><\/figure>\n\n\n\n<p id=\"f9b7\">Are you looking for new ways to keep your customers engaged with your brand online? Unless, you\u2019ve perfected this on your site, your answer should be a resounding yes! In this blog we\u2019ll explore some ways to increase website user engagement and grow your customer base.<\/p>\n\n\n\n<p id=\"6fb2\">With so many online shopping options available it can be overwhelming for shoppers to decide who to give their business to. For businesses, it\u2019s hard to stand out from a crowd and encourage shoppers to choose your brand. The good news is, customer engagement can serve as the solution to all of these problems.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2023\/08\/image-36.png\"><img decoding=\"async\" width=\"1024\" height=\"576\" data-src=\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2023\/08\/image-36-1024x576.png\" alt=\"\" class=\"wp-image-6345 lazyload\" data-srcset=\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2023\/08\/image-36-1024x576.png 1024w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2023\/08\/image-36-300x169.png 300w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2023\/08\/image-36-768x432.png 768w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2023\/08\/image-36-1200x675.png 1200w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2023\/08\/image-36.png 1400w\" data-sizes=\"(max-width: 709px) 85vw, (max-width: 909px) 67vw, (max-width: 1362px) 62vw, 840px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 1024px; --smush-placeholder-aspect-ratio: 1024\/576;\" \/><\/a><\/figure>\n\n\n\n<h1 class=\"wp-block-heading\" id=\"3b88\">Offer Live Chat on Your Website<\/h1>\n\n\n\n<p id=\"6c99\">Live chat is one of the best ways to engage website visitors. They can serve a variety of functions such as answering customer questions, providing product or shipping updates, answer frequently asked questions, and even discourage customers from leaving the site.<\/p>\n\n\n\n<p id=\"8e22\">When implementing live chat on your website consider the following:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Do you have the staff needed to respond to live chat?<\/li>\n\n\n\n<li>If so, what hours is the live chat going to be available?<\/li>\n\n\n\n<li>Do you want to have a chatbot available for simple requests or non-business hours?<\/li>\n\n\n\n<li>How will you handle escalating requests when needed?<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2023\/08\/image-37.png\"><img decoding=\"async\" width=\"1024\" height=\"576\" data-src=\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2023\/08\/image-37-1024x576.png\" alt=\"\" class=\"wp-image-6346 lazyload\" data-srcset=\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2023\/08\/image-37-1024x576.png 1024w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2023\/08\/image-37-300x169.png 300w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2023\/08\/image-37-768x432.png 768w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2023\/08\/image-37-1200x675.png 1200w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2023\/08\/image-37.png 1400w\" data-sizes=\"(max-width: 709px) 85vw, (max-width: 909px) 67vw, (max-width: 1362px) 62vw, 840px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 1024px; --smush-placeholder-aspect-ratio: 1024\/576;\" \/><\/a><\/figure>\n\n\n\n<h1 class=\"wp-block-heading\" id=\"fc3c\">Suggest Related Products &amp; Services<\/h1>\n\n\n\n<p id=\"a664\">As customers browse your site, a great way to boost engagement is to suggest similar products they might be interested in. This approach allows you to both cross-selling and upsell while keeping your shoppers engaged.<\/p>\n\n\n\n<p id=\"86b3\">You can also link to content about those products that shows the product being used or provides more in-depth information about the product. Consider adding videos showing the product being used, or blogs that explain the product in more detail. In both instances, you can also include related products or other products that work well with the item they were originally shopping for.<\/p>\n\n\n\n<h1 class=\"wp-block-heading\" id=\"83be\">Create Really Awesome Website Content<\/h1>\n\n\n\n<p id=\"3175\">Having high-quality, engaging content is one of the best ways to keep customers engaged on your website, and is one of the best ways to differentiate yourself from your competitors. Write interesting product descriptions, use high-quality images, and include videos when applicable.<\/p>\n\n\n\n<p id=\"b53c\">You should also create engaging blogs on relevant topics and post on a consistent basis. Once a week is a great goal to aim for, but if you don\u2019t have the bandwidth right away monthly or even bi-weekly are great for blogging as well as long as you do it consistently. Make sure your blogs are interesting and offers value to your customers. While it\u2019s perfectly okay to promote a blog in a blog, make sure it doesn\u2019t come off as a sales pitch.<\/p>\n\n\n\n<h1 class=\"wp-block-heading\" id=\"ad94\">Create Opportunities for Customers to Interact with Your Brand<\/h1>\n\n\n\n<p id=\"fac9\">Another great way to encourage users to engage with your website is by offering engaging content. This includes polls, surveys, and free downloads all of which should show the customer your brand offers them value that your competitors don\u2019t. Remember, customers have more options than they know what to do with when it comes to shopping online, so it\u2019s vital that you offer value that extends beyond your product offering.<\/p>\n\n\n\n<h1 class=\"wp-block-heading\" id=\"e1d0\">Build Customer Engagement with Re:amaze<\/h1>\n\n\n\n<p id=\"8fe6\">Re:amaze offers a variety of products that can help businesses engage with their website customers and build brand value. Here are a few products to consider:<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"68de\">Cues<\/h2>\n\n\n\n<p id=\"bcec\">Re:amaze Cues are automated messaging capabilities that are included with every paid plan. These cues make it both efficient and scalable for you and your team to build proactive engagement for your store. Learn more about Cues&nbsp;<a href=\"https:\/\/blog.reamaze.com\/2017\/05\/17\/introducing-reamaze-cues-the-best-way-to-message-and-engage-your-online-customers\/\" rel=\"noreferrer noopener\" target=\"_blank\">here<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"f8e5\">Push Notifications<\/h2>\n\n\n\n<p id=\"39ef\">Push notifications are a great way to inform your customers about new products, new promotions, or discounts, or share any other reason why they to visit your website now! These Push Notifications allow you to send browser (and Android) based push notifications to any of your customers that have agreed to receive notifications.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"6aa4\">Live Chat<\/h2>\n\n\n\n<p id=\"7c66\"><a href=\"https:\/\/www.reamaze.com\/products\/chat\" rel=\"noreferrer noopener\" target=\"_blank\">Live chat<\/a>&nbsp;from Re:amaze can be customized to fit the individual needs of your brand as well as the needs of your customers. As we mentioned above, chat is an excellent way to increase engagement, and Re:amaze offers a variety of features that can be integrated into your website\u2019s chat offering including the ability to utilize chatbots, attach files, utilize video calling, and much more!<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"9e6c\">FAQs<\/h2>\n\n\n\n<p id=\"ab19\">FAQs are another great way to great to build engagement because you\u2019re offering your customers high-quality content and providing them with information relevant to their needs. Create an amazing customer experience with this self-help feature that delivers the answers your customers are looking for in the most efficient way possible.<\/p>\n\n\n\n<p id=\"e1fd\">To learn more about any of these products by Re:amaze contact us today to&nbsp;<a href=\"https:\/\/www.reamaze.com\/\" rel=\"noreferrer noopener\" target=\"_blank\">schedule a demo<\/a>.<\/p>\n\n\n\n<p><a href=\"https:\/\/medium.com\/@anizav?source=post_page-----fd2992326139--------------------------------\"><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Are you looking for new ways to keep your customers engaged with your brand online? Unless, you\u2019ve perfected this on your site, your answer should be a resounding yes! In this blog we\u2019ll explore some ways to increase website user engagement and grow your customer base. With so many online shopping options available it can &hellip; <a href=\"https:\/\/www.reamaze.com\/blog\/4-ways-to-keep-your-website-users-engaged\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;4 Ways to Keep Your Website Users Engaged&#8221;<\/span><\/a><\/p>\n","protected":false},"author":7,"featured_media":6344,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"categories":[32],"tags":[39,176,56,79,52],"class_list":["post-6343","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-customer-service-best-practices","tag-business","tag-business-development","tag-chatbots","tag-customer-engagement","tag-ecommerce"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>4 Ways to Keep Your Website Users Engaged - Re:amaze Blog<\/title>\n<meta name=\"description\" content=\"Discover how to increase website user engagement and grow your customer base. 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Offer live chat, suggest related products, create engaging content, and use Re:amaze products like Cues, Push Notifications, Live Chat, and FAQs to build customer engagement.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.reamaze.com\/blog\/4-ways-to-keep-your-website-users-engaged\/\" \/>\n<meta property=\"og:site_name\" content=\"Re:amaze Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/reamaze\" \/>\n<meta property=\"article:published_time\" content=\"2022-02-16T11:30:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-09-01T09:27:47+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2023\/08\/image-35.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1400\" \/>\n\t<meta property=\"og:image:height\" content=\"788\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Aniza Valenzuela\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@reamaze\" \/>\n<meta name=\"twitter:site\" content=\"@reamaze\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Aniza Valenzuela\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.reamaze.com\/blog\/4-ways-to-keep-your-website-users-engaged\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/4-ways-to-keep-your-website-users-engaged\/\"},\"author\":{\"name\":\"Aniza Valenzuela\",\"@id\":\"https:\/\/www.reamaze.com\/blog\/#\/schema\/person\/d5ae748c5bc88b4797449014925c36e5\"},\"headline\":\"4 Ways to Keep Your Website Users Engaged\",\"datePublished\":\"2022-02-16T11:30:00+00:00\",\"dateModified\":\"2023-09-01T09:27:47+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/4-ways-to-keep-your-website-users-engaged\/\"},\"wordCount\":801,\"publisher\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/4-ways-to-keep-your-website-users-engaged\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2023\/08\/image-35.png\",\"keywords\":[\"Business\",\"Business Development\",\"Chatbots\",\"Customer Engagement\",\"Ecommerce\"],\"articleSection\":[\"Customer Service Best Practices\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.reamaze.com\/blog\/4-ways-to-keep-your-website-users-engaged\/\",\"url\":\"https:\/\/www.reamaze.com\/blog\/4-ways-to-keep-your-website-users-engaged\/\",\"name\":\"4 Ways to Keep Your Website Users Engaged - Re:amaze Blog\",\"isPartOf\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/4-ways-to-keep-your-website-users-engaged\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/4-ways-to-keep-your-website-users-engaged\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2023\/08\/image-35.png\",\"datePublished\":\"2022-02-16T11:30:00+00:00\",\"dateModified\":\"2023-09-01T09:27:47+00:00\",\"description\":\"Discover how to increase website user engagement and grow your customer base. 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