{"id":5327,"date":"2023-02-01T02:26:17","date_gmt":"2023-02-01T02:26:17","guid":{"rendered":"https:\/\/blog.reamaze.com\/?p=5327"},"modified":"2023-06-09T13:21:55","modified_gmt":"2023-06-09T20:21:55","slug":"reamazes-2022-in-review","status":"publish","type":"post","link":"https:\/\/www.reamaze.com\/blog\/reamazes-2022-in-review\/","title":{"rendered":"Re:amaze\u2019s 2022 in Review\u00a0"},"content":{"rendered":"

Ecommerce brand owners that partnered with Re:amaze in 2022 saw a great boost in sales due to online conversations. If you follow our blog, you may remember that in just 3 weeks over the course of the Black Friday shopping period, <\/span>our customers saw an additional $18 million in revenue<\/span><\/a>. These numbers indicate the boost ecommerce businesses may be missing out on by forgoing having live chat or chatbots on their website.<\/span><\/p>\n

\"Black<\/a><\/p>\n

Beyond, the Black Friday shopping season, our ecommerce brands saw a boost in sales throughout 2022, and will continue to as we venture into 2023. Just how much in conversational commerce sales did they see? Well, let\u2019s take a look.<\/span><\/p>\n

Re:amaze Conversations in 2022<\/span><\/h2>\n

\"smol\"<\/a><\/p>\n

The numbers below represent accounts that remained opened by the close of 2022. In total, our ecommerce customers had over 1 million conversations bringing in $265 per conversation on average, and an additional $79,132 in sales on average for the year. Now let\u2019s take a closer look at how ecommerce businesses using Shopify, WooCommerce, and BigCommerce performed in 2022 using Re:amaze.<\/span><\/p>\n

Shopify<\/span><\/h2>\n

For the duration of 2022 Re:amaze support 2,141 Shopify accounts. These accounts brought in a total of $195,363,650.89 in sales for 2022 and had 988,750 customer conversations throughout the year.\u00a0<\/span><\/p>\n

This breaks down to an average of 461 conversations per brand, bringing in $194 in sales per conversation. Our Shopify customers on average, brought in $91,250 in sales through customer conversations in 2022.\u00a0<\/span><\/p>\n

BigCommerce<\/span><\/h2>\n

In 2022 Re:amaze supported 191 BigCommerce accounts, which brought in a grand total of $23,199,558.84 in online orders. These accounts had a total of 62,272 ecommerce conversations using Re:amaze, which on average is 326 per BigCommerce account.<\/span><\/p>\n

Individual BigCommerce accounts made an average in $121,465 in orders resulting from Re:amaze chatbot or live chat conversations. These accounts had an average of 326 conversations per account resulting in $372 in sales per conversation on average.<\/span><\/p>\n

WooCommerce<\/span><\/h2>\n

WooCommerce users brought in a grand total of $2,221,293.40 in 2022. Re:amaze had 90 WooCommerce customers who had a total of 9,660 conversations. Each WooCommerce account had an average of 107 per conversation making an average of $230 per conversation.\u00a0<\/span><\/p>\n

In total WooCommerce users saw an additional $24,681 in sales through utilizing Re:amaze chatbots and live chat on their website.\u00a0<\/span><\/p>\n

How Re:amaze Can Support Your Ecommerce Businesses in 2023<\/span><\/h2>\n

\"123\"<\/a><\/p>\n

Re:amaze can be integrated with your various ecommerce platforms such as Shopify, BigCommerce, WooCommerce, and Magento. With Re:amaze ecommerce merchants are able to:<\/span><\/p>\n