{"id":5316,"date":"2022-12-22T01:29:47","date_gmt":"2022-12-22T01:29:47","guid":{"rendered":"https:\/\/blog.reamaze.com\/?p=5316"},"modified":"2023-06-09T13:10:53","modified_gmt":"2023-06-09T20:10:53","slug":"reamaze-users-generate-over-18m-in-revenue-over-2022s-black-friday-cyber-monday-holiday-event","status":"publish","type":"post","link":"https:\/\/www.reamaze.com\/blog\/reamaze-users-generate-over-18m-in-revenue-over-2022s-black-friday-cyber-monday-holiday-event\/","title":{"rendered":"Re:amaze Users Generate Over $18m in Revenue Over 2022\u2019s Black Friday \/ Cyber Monday Holiday Event"},"content":{"rendered":"

\"Reamaze<\/a><\/p>\n

In just weeks in November, including Thanksgiving, Black Friday, and Cyber Monday 2022 over $18m in merchant revenue was attributed to customer support conversations in <\/span>Re:amaze<\/span><\/a>. A total of 1,775 merchant accounts used Re:amaze over the November holiday shopping event into early December, which means each account generated a little over $10,000 in sales on average.\u00a0<\/span><\/p>\n

These numbers show just how beneficial the products and integrations offered by Re:amaze are for your customer service team and your overall business success. Let\u2019s take a closer look at the numbers and learn more about how Re:amaze continues to help merchants generate sales through customer support, and why Re:aamze pays for itself!<\/span><\/p>\n

Re:amaze Conversations<\/span><\/h2>\n

From November 14 – December 5, 2022 Re:amaze supported 1,775 accounts having 90,146 conversations which generated a grand total of $18,074,50. As we mentioned above this is an average of $10,182 per account or $200 per conversation.\u00a0<\/span><\/p>\n

\"\"<\/a><\/p>\n

In 2022, online shoppers spent <\/span>$9.12 billion on Black Friday<\/span><\/a> alone, up 2.3% from 2021. Without the support of Re:amaze a merchant who had $50,000 in sales during this same period would have lost 20% of their revenue for that time period. In a time when the ecommerce market is so saturated with competition, most businesses can\u2019t afford to lose any sales, much less 20%!<\/span><\/p>\n

Here\u2019s an even more detailed breakdown of these numbers based on the ecommerce platform the businesses were using.<\/span><\/p>\n

Shopify<\/span><\/h3>\n

During this three-week time period Re:amaze supported 1,599 Shopify accounts. These brands engaged in 82,528 customer conversations and generated a total income of $16,009,866. This breaks down to $10,0012 per account and $194 earned per conversation.\u00a0<\/span><\/p>\n

BigCommerce<\/span><\/h3>\n

From November 14 – December 5, 2022 109 BigCommerce accounts utilized Re:amaze services and have 5,231 conversations. These merchants brought in a total of $1,587,520 or $14,464 per account and $302 per conversation.<\/span><\/p>\n

WooCommerce<\/span><\/h3>\n

During this same time period, 67 WooCommerce accounts utilized Re:amaze for customer conversations. They engaged in 2,377 conversations and generated a total income of $476,664.49. Meaning each account earned an average of $711.40 and $200 per conversation.<\/span><\/p>\n

How Re:amaze Can Support Ecommerce Businesses Through the End of the Year\u00a0<\/span><\/h2>\n

In addition to supporting automated customer conversations through your website, Re:amaze also features an integrated helpdesk designed for retail and ecommerce businesses. It is the best all-in-one solution for ecommerce businesses to support, engage, and convert customers in their online store.<\/span><\/p>\n

Re:amaze can be integrated with your preferred ecommerce platform and works natively with platforms such as Shopify, BigCommerce, WooCommerce, and Magento. Merchants are able to:<\/span><\/p>\n