{"id":5031,"date":"2022-03-04T17:15:57","date_gmt":"2022-03-04T17:15:57","guid":{"rendered":"https:\/\/blog.reamaze.com\/?p=5031"},"modified":"2022-03-04T17:15:57","modified_gmt":"2022-03-04T17:15:57","slug":"create-workflows-around-default-bots","status":"publish","type":"post","link":"https:\/\/www.reamaze.com\/blog\/create-workflows-around-default-bots\/","title":{"rendered":"Create Workflows Around Default Bots (Hello Bot, FAQ Bot, Order Bot)"},"content":{"rendered":"<p>We are excited to announce that we have released a new update that will allow you to select the default bots (Hello\/FAQ\/Order) for &#8216;Bot Executed&#8217; triggers in automated workflows. This is a great addition for businesses that want to provide customer support.<\/p>\n<p>By allowing you to select the default bots, we are making it easier for you to manage how automated conversations with default bots can be surfaced and acted upon. For example, you may want to add a tag and remind a specific staff member whenever a customer interacts with the Order Bot. This is now possible!<\/p>\n<p>To start using this feature, simply go to Workflows &gt; Create\/Edit &gt; select the &#8220;Bot Executed&#8221; condition and select the default bot. In Settings &gt; Workflows &gt; Add a Workflow.<\/p>\n<p>&nbsp;<\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-5044 lazyload\" data-src=\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2022\/02\/Screen-Shot-2022-03-04-at-9.15.08-AM.png\" alt=\"\" width=\"2900\" height=\"1792\" data-srcset=\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2022\/02\/Screen-Shot-2022-03-04-at-9.15.08-AM.png 2900w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2022\/02\/Screen-Shot-2022-03-04-at-9.15.08-AM-300x185.png 300w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2022\/02\/Screen-Shot-2022-03-04-at-9.15.08-AM-768x475.png 768w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2022\/02\/Screen-Shot-2022-03-04-at-9.15.08-AM-1024x633.png 1024w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2022\/02\/Screen-Shot-2022-03-04-at-9.15.08-AM-1200x742.png 1200w\" data-sizes=\"(max-width: 709px) 85vw, (max-width: 909px) 67vw, (max-width: 1362px) 62vw, 840px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 2900px; --smush-placeholder-aspect-ratio: 2900\/1792;\" \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>We are excited to announce that we have released a new update that will allow you to select the default bots (Hello\/FAQ\/Order) for &#8216;Bot Executed&#8217; triggers in automated workflows. This is a great addition for businesses that want to provide customer support. By allowing you to select the default bots, we are making it easier &hellip; <a href=\"https:\/\/www.reamaze.com\/blog\/create-workflows-around-default-bots\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Create Workflows Around Default Bots (Hello Bot, FAQ Bot, Order Bot)&#8221;<\/span><\/a><\/p>\n","protected":false},"author":7,"featured_media":5034,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"categories":[1],"tags":[],"class_list":["post-5031","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-feature-updates"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Create Workflows Around Default Bots (Hello Bot, FAQ Bot, Order Bot) - Re:amaze Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.reamaze.com\/blog\/create-workflows-around-default-bots\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Create Workflows Around Default Bots (Hello Bot, FAQ Bot, Order Bot) - Re:amaze Blog\" \/>\n<meta property=\"og:description\" content=\"We are excited to announce that we have released a new update that will allow you to select the default bots (Hello\/FAQ\/Order) for &#8216;Bot Executed&#8217; triggers in automated workflows. This is a great addition for businesses that want to provide customer support. By allowing you to select the default bots, we are making it easier &hellip; Continue reading &quot;Create Workflows Around Default Bots (Hello Bot, FAQ Bot, Order Bot)&quot;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.reamaze.com\/blog\/create-workflows-around-default-bots\/\" \/>\n<meta property=\"og:site_name\" content=\"Re:amaze Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/reamaze\" \/>\n<meta property=\"article:published_time\" content=\"2022-03-04T17:15:57+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2022\/02\/zoom-in-workflow-.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1920\" \/>\n\t<meta property=\"og:image:height\" content=\"1050\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Aniza Valenzuela\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@reamaze\" \/>\n<meta name=\"twitter:site\" content=\"@reamaze\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Aniza Valenzuela\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.reamaze.com\/blog\/create-workflows-around-default-bots\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/create-workflows-around-default-bots\/\"},\"author\":{\"name\":\"Aniza Valenzuela\",\"@id\":\"https:\/\/www.reamaze.com\/blog\/#\/schema\/person\/d5ae748c5bc88b4797449014925c36e5\"},\"headline\":\"Create Workflows Around Default Bots (Hello Bot, FAQ Bot, Order Bot)\",\"datePublished\":\"2022-03-04T17:15:57+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/create-workflows-around-default-bots\/\"},\"wordCount\":143,\"publisher\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/create-workflows-around-default-bots\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2022\/02\/zoom-in-workflow-.png\",\"articleSection\":[\"Feature Updates\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.reamaze.com\/blog\/create-workflows-around-default-bots\/\",\"url\":\"https:\/\/www.reamaze.com\/blog\/create-workflows-around-default-bots\/\",\"name\":\"Create Workflows Around Default Bots (Hello Bot, FAQ Bot, Order Bot) - Re:amaze Blog\",\"isPartOf\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/create-workflows-around-default-bots\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/create-workflows-around-default-bots\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2022\/02\/zoom-in-workflow-.png\",\"datePublished\":\"2022-03-04T17:15:57+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/create-workflows-around-default-bots\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.reamaze.com\/blog\/create-workflows-around-default-bots\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.reamaze.com\/blog\/create-workflows-around-default-bots\/#primaryimage\",\"url\":\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2022\/02\/zoom-in-workflow-.png\",\"contentUrl\":\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2022\/02\/zoom-in-workflow-.png\",\"width\":1920,\"height\":1050},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.reamaze.com\/blog\/create-workflows-around-default-bots\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.reamaze.com\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Feature Updates\",\"item\":\"https:\/\/www.reamaze.com\/blog\/topics\/feature-updates\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Create Workflows Around Default Bots (Hello Bot, FAQ Bot, Order Bot)\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.reamaze.com\/blog\/#website\",\"url\":\"https:\/\/www.reamaze.com\/blog\/\",\"name\":\"Re:amaze Blog\",\"description\":\"Better Conversations. 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